Returns Operations Supervisor

Power Commerce Asia; Indonesia; Presencial; IDR 78.120.000 - 133.920.000; Jornada completa

Descripción de la vacante

Power Commerce Asia in Indonesia is seeking a Warehouse Returns Supervisor to oversee return receiving, SKU accuracy, condition classification, and the disposition of returned goods, ensuring accuracy and timely processing in a fast-paced warehouse.

You will coordinate with Inventory, QC, CS, and other departments, manage staffing and workload, and prepare daily return monitoring reports while driving process improvements to boost efficiency and accuracy across the returns workflow.

Formación

• Diploma or bachelor's degree in logistics or related field.
• 5+ years in warehouse/logistics operations with leadership experience.
• Strong knowledge of warehouse processes: outbound, picking/packing, inventory control.
• Proficient with WMS and barcode scanners.
• Excellent leadership and communication skills.

Responsabilidades

• Oversee return receiving, SKUs, item condition, and return reasons.
• Monitor and classify returned goods by status and category.
• Ensure timely resolution of pending return processes.
• Coordinate with Inventory, QC and CS and other departments.
• Prepare daily return monitoring reports and KPIs.
• Lead daily briefings and track performance to maintain standards.
• Allocate manpower and manage workload based on operations needs.

Conocimientos

Return operations

Leadership

Inventory control

WMS experience

Problem solving

Communication

Educación

Diploma or Bachelor's in Logistics/Operations

Herramientas

WMS software

Barcode scanners

Descripción del empleo

Power Commerce Asia in Indonesia is seeking a Warehouse Returns Supervisor to oversee return receiving, SKU accuracy, condition classification, and the disposition of returned goods, ensuring accuracy and timely processing in a fast-paced warehouse.

You will coordinate with Inventory, QC, CS, and other departments, manage staffing and workload, and prepare daily return monitoring reports while driving process improvements to boost efficiency and accuracy across the returns workflow.