Retail Store Platform Delivery Lead

Indosat; Indonesia; On-site; IDR 350,000,000 - 520,000,000; Full time

Job summary

Indosat seeks a Staff-level Software Architect to lead the Retail & Store System Integration initiative across Owned Store, Direct Sales, and Partner Store journeys. You will align business goals with technical roadmaps, coordinating cross-functional teams to deliver scalable, secure mobile and web applications.

You will shepherd modernization initiatives, explore AI/ML and real-time analytics, and ensure UX remains trustworthy and intuitive for agents and customers alike.

Qualifications

• Bachelor's degree in CS/IT or equivalent.
• 3+ years delivering retail store ecosystem apps and digital solutions.
• Deep knowledge of Siebel CRM, Logistics/ERP, and eKYC biometric verification.
• Knowledge of integration using SOAP and JSON.
• Experience with Agile methodologies and cross-functional teams.
• Security concepts for SPA/mobile apps (OAuth2, SSO, JWT).
• Understanding Microservices, Docker, Kubernetes.
• Strong communication and presentation skills.
• UI/UX translation via Figma into technical requirements.

Responsibilities

• Lead agile development teams delivering retail platform features.
• Oversee the full software development lifecycle (planning, coding, testing, deployment).
• Work with business users to understand feature requirements and goals.
• Translate business needs into technical solutions and implementation plans.
• Prioritize deliverables balancing speed, quality, and value.
• Drive modernization: microservices, API-first, cloud-native solutions.
• Explore emerging tech (AI/ML, personalization, real-time analytics).
• Promote continuous improvement through innovation and technical excellence.

Skills

Agile learner

Collaborative

Holistic planning

Quality & results

Proactive

Education

Bachelor's in CS/IT

Tools

Docker

Kubernetes

Siebel CRM

SOAP/JSON integration

Job description

Indosat seeks a Staff-level Software Architect to lead the Retail & Store System Integration initiative across Owned Store, Direct Sales, and Partner Store journeys. You will align business goals with technical roadmaps, coordinating cross-functional teams to deliver scalable, secure mobile and web applications.

You will shepherd modernization initiatives, explore AI/ML and real-time analytics, and ensure UX remains trustworthy and intuitive for agents and customers alike.