VP, AI/ML Solutions Architect for CX & Revenue

Indosat; Indonesia; On-site; IDR 600,000,000 - 1,200,000,000; Full time

Job summary

Indosat invites a senior AI/DS leader to bridge business and technical teams, translating complex requirements into robust AI roadmaps that deliver CX uplift and revenue growth. You will guide the design, development, and deployment of scalable AI/ML systems across the organization.

You will own model objectives, define success metrics, and collaborate with Network, Commercial, and Vendor Management to champion data-driven decisions.

Qualifications

• 7–10+ years in Data Science/ML/AI with leadership experience.
• Experience leading cross-functional teams to design data pipelines and AI products.
• Hands-on with multi-agent systems and orchestration frameworks.
• Proficiency in Python and production ML frameworks (TF, PyTorch, Scikit-learn).
• GCP Data/AI products knowledge (Vertex AI, BigQuery, Cloud Run).
• Familiar with Telco data structures and TM Forum Open Digital Architecture.
• CI/CD and enterprise MLOps lifecycle knowledge.
• Professional certifications like Google ML Engineer are valued.

Responsibilities

• Interface between business leaders and technical teams to align AI roadmaps.
• Lead communication of AI/ML concepts to non-technical stakeholders.
• Ensure models and data pipelines stay accurate and impactful via experimentation.
• Oversee design, development, and deployment of scalable AI/ML systems.
• Define model objectives and success metrics tied to CX uplift and revenue.
• Partner with Network, Commercial, and Vendor teams to co-create AI-native solutions.

Skills

Leadership

Communication

AI/ML Strategy

Python

GCP Vertex AI

Data Pipelines

MLOps

Telecom domain

Education

Bachelor’s or Master’s in CS/IT/Statistics

Related field emphasis

Tools

TensorFlow

PyTorch

Scikit-learn

XGBoost

Vertex AI

BigQuery

Spark

Dataproc

Job description

Indosat invites a senior AI/DS leader to bridge business and technical teams, translating complex requirements into robust AI roadmaps that deliver CX uplift and revenue growth. You will guide the design, development, and deployment of scalable AI/ML systems across the organization.

You will own model objectives, define success metrics, and collaborate with Network, Commercial, and Vendor Management to champion data-driven decisions.