Banquet Operations Lead: Drive Elite Event Experiences

Westin Hotels & Resorts; Jakarta Pusat; On-site; IDR 450,000,000 - 600,000,000; Full time

Job summary

Westin Hotels & Resorts Jakarta seeks an experienced Banquet Manager to direct and motivate the team, ensuring high-quality service for events in line with brand standards.

You will oversee banquet operations, inventory, staffing, and guest relations with a focus on profitability and client satisfaction, while collaborating with kitchen and events teams. We value diversity and are an equal opportunity employer.

Qualifications

• High school diploma or GED with 2 years in event management, food and beverage, or related professional area.
• Experience in banquet operations and event management.
• Strong leadership and customer service skills.

Responsibilities

• Directs and motivates a banquet team to deliver high-quality service.
• Forecasts staffing needs and manages inventory, equipment and sanitation.
• Collaborates with kitchen and events teams to ensure guest satisfaction and profitability.
• Leads events and communications with stakeholders and departments.

Skills

Banquet Operations

Team Leadership

Guest Service

Education

High school diploma or GED

Job description

Westin Hotels & Resorts Jakarta seeks an experienced Banquet Manager to direct and motivate the team, ensuring high-quality service for events in line with brand standards.

You will oversee banquet operations, inventory, staffing, and guest relations with a focus on profitability and client satisfaction, while collaborating with kitchen and events teams. We value diversity and are an equal opportunity employer.