Resort Manager

Dijiwa Sanctuaries; Indonesia; Sur place; IDR 180 000 000 - 260 000 000; Plein temps

Résumé du poste

Dijiwa Sanctuaries in East Bali invites a seasoned Resort Manager to lead Mathis Lodge Amed, a boutique luxury property along the coast. You will guide operations, guest experiences, and team performance to uphold the brand’s hospitality standards.

The ideal candidate brings warmth, a love for Indonesian culture, and a proven hotel-management track record, with fluency in English and Indonesian and flexibility for island work schedules.

Qualifications

• Diploma or Bachelor's in Hospitality Management, Tourism, or related field.
• Fluent English and Indonesian required.
• Previous supervisory or leadership experience preferred.

Responsabilités

• Oversee all property operations for Mathis Lodge Amed.
• Lead and develop resort team to deliver luxury service.
• Ensure brand standards and revenue growth.
• Collaborate with central leadership to implement brand ethos.
• Manage budgets and reporting.

Connaissances

Communication

Leadership

Hospitality mgmt

Financial acumen

Guest service

Flexibility

Organization

Cultural sensitivity

Formation

Diploma/Bachelor in Hospitality

Description du poste

Welcome to Dijiwa Sanctuaries, where we create sanctuaries for the soul through authentic Indonesian hospitality and unforgettable guest experiences. We are seeking a passionate and dedicated Resort Manager to lead our team at Mathis Lodge Amed, a stunning boutique property nestled along the beautiful Amed coastline in East Bali. This is a remarkable opportunity for a hospitality professional who thrives in a luxury boutique environment and is eager to make their mark in one of Indonesia's most enchanting destinations. As Resort Manager, you will be the heart and soul of Mathis Lodge Amed, overseeing all aspects of property operations while ensuring that every guest departs with memories that will last a lifetime. Your days will be filled with leading a talented team, maintaining our exacting standards of service, and creating an atmosphere where both guests and team members feel truly at home. You will work closely with our central leadership team to implement brand standards, drive revenue growth, and represent the Dijiwa ethos in everything you do. Success in this role looks like consistently exceeding guest expectations, fostering a positive and collaborative team culture, achieving operational excellence, and contributing to the continued success and reputation of Dijiwa Sanctuaries. The ideal candidate brings warmth and authenticity to their leadership style, possesses a genuine love for Indonesian culture and hospitality, and is ready to embrace the unique challenges and rewards of managing a boutique property in a breathtaking location. If you are ready to grow your career with a brand that values its people as much as its guests, we invite you to join our Dijiwa family.

Qualifications

Minimum diploma or bachelor's degree in Hospitality Management, Tourism, or related field. Candidates with equivalent experience and a passion for hospitality are encouraged to apply. Fluent English and Indonesian required. Previous supervisory or leadership role preferred.

Required Skills

• Excellent verbal and written communication in English and Indonesian
• Strong leadership and team management abilities
• Proven hospitality or hotel management experience
• Financial acumen including budget management and reporting
• Outstanding guest service and problem-solving skills
• Ability to work flexible hours including weekends and holidays
• Strong organizational and multitasking capabilities
• Cultural sensitivity and appreciation for Indonesian traditions

Nice to Have

• Previous experience in boutique or luxury hotel properties
• Knowledge of local Balinese culture and attractions
• Experience with hospitality property management systems
• Connections with local tourism and dive operators in Amed region