Resort Housekeeping Manager: Lead & Elevate Cleanliness

Predmet Kaba Kaba Resort; Tabanan; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Predmet Kaba Kaba Resort in Bali seeks a proactive Housekeeping Manager to oversee daily operations across the resort, villas, and public areas. You will lead a team of attendants, supervise schedules, and ensure spotless presentation in line with luxury standards.

The ideal candidate has 2–3 years in housekeeping leadership, strong problem-solving, budgeting awareness, and excellent English communication. Ability to work weekends/public holidays is required; Bali residency preferred.

Qualifications

• Minimum 2–3 years of experience as a Housekeeping Manager or Assistant Housekeeping Manager, preferably in a hotel, luxury villa, or resort.
• Strong leadership skills with the ability to supervise, motivate, and manage a housekeeping team.
• Excellent knowledge of housekeeping operations, cleaning procedures, sanitation standards, and hotel/resort SOPs.
• Able to conduct regular room inspections and ensure all guest rooms and public areas meet quality standards.
• Experienced in preparing staff schedules, duty rosters, and daily operational plans.
• Able to manage housekeeping inventory, linen, amenities, cleaning supplies, and equipment efficiently.
• Familiar with budgeting, cost control, and inventory management within the housekeeping department.
• Able to coordinate effectively with Front Office, Engineering, and other departments to ensure smooth resort operations.
• Capable of handling guest complaints related to cleanliness and room conditions professionally.
• Able to develop, implement, and maintain housekeeping SOPs and conduct staff training.
• Good organizational, communication, and problem-solving skills.
• Strong attention to detail, high sense of responsibility, and commitment to maintaining cleanliness and hygiene standards.
• Good command of English, both written and spoken, is preferred.
• Able to work flexible hours, including weekends and public holidays when required.
• Preferably already residing in Bali or currently domiciled in Bali
• Available to join immediately or as soon as possible.

Responsibilities

• Oversee and manage all daily housekeeping operations throughout the resort.
• Ensure guest rooms, villas, public areas, and back-of-house areas are always clean, organized, and well-maintained.
• Supervise housekeeping staff, including Room Attendants, Public Area Attendants, Laundry Attendants, and Supervisors.
• Conduct routine inspections to maintain cleanliness, presentation, and quality standards.
• Prepare work schedules, assign daily tasks, and monitor staff performance.
• Monitor stock levels and ensure proper handling of linen, guest amenities, cleaning supplies, and equipment.
• Establish and maintain housekeeping procedures in accordance with resort standards.
• Coordinate with the Front Office regarding room status, check-ins, check-outs, and special guest requests.
• Work closely with the Engineering team to report and follow up on maintenance issues.
• Handle guest feedback and complaints related to housekeeping services.
• Train, evaluate, and develop housekeeping team members to improve service quality and operational efficiency.
• Monitor departmental expenses and implement effective cost-control measures.

Skills

Leadership

Staff supervision

Quality standards

Scheduling

Inventory management

Budgeting

Guest relations

Communication

Attention to detail

English proficiency

Job description

Predmet Kaba Kaba Resort in Bali seeks a proactive Housekeeping Manager to oversee daily operations across the resort, villas, and public areas. You will lead a team of attendants, supervise schedules, and ensure spotless presentation in line with luxury standards.

The ideal candidate has 2–3 years in housekeeping leadership, strong problem-solving, budgeting awareness, and excellent English communication. Ability to work weekends/public holidays is required; Bali residency preferred.