Housekeeping Manager

Predmet Kaba Kaba Resort; Tabanan; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Predmet Kaba Kaba Resort in Bali seeks a proactive Housekeeping Manager to oversee daily operations across the resort, villas, and public areas. You will lead a team of attendants, supervise schedules, and ensure spotless presentation in line with luxury standards.

The ideal candidate has 2–3 years in housekeeping leadership, strong problem-solving, budgeting awareness, and excellent English communication. Ability to work weekends/public holidays is required; Bali residency preferred.

Qualifications

• Minimum 2–3 years of experience as a Housekeeping Manager or Assistant Housekeeping Manager, preferably in a hotel, luxury villa, or resort.
• Strong leadership skills with the ability to supervise, motivate, and manage a housekeeping team.
• Excellent knowledge of housekeeping operations, cleaning procedures, sanitation standards, and hotel/resort SOPs.
• Able to conduct regular room inspections and ensure all guest rooms and public areas meet quality standards.
• Experienced in preparing staff schedules, duty rosters, and daily operational plans.
• Able to manage housekeeping inventory, linen, amenities, cleaning supplies, and equipment efficiently.
• Familiar with budgeting, cost control, and inventory management within the housekeeping department.
• Able to coordinate effectively with Front Office, Engineering, and other departments to ensure smooth resort operations.
• Capable of handling guest complaints related to cleanliness and room conditions professionally.
• Able to develop, implement, and maintain housekeeping SOPs and conduct staff training.
• Good organizational, communication, and problem-solving skills.
• Strong attention to detail, high sense of responsibility, and commitment to maintaining cleanliness and hygiene standards.
• Good command of English, both written and spoken, is preferred.
• Able to work flexible hours, including weekends and public holidays when required.
• Preferably already residing in Bali or currently domiciled in Bali
• Available to join immediately or as soon as possible.

Responsibilities

• Oversee and manage all daily housekeeping operations throughout the resort.
• Ensure guest rooms, villas, public areas, and back-of-house areas are always clean, organized, and well-maintained.
• Supervise housekeeping staff, including Room Attendants, Public Area Attendants, Laundry Attendants, and Supervisors.
• Conduct routine inspections to maintain cleanliness, presentation, and quality standards.
• Prepare work schedules, assign daily tasks, and monitor staff performance.
• Monitor stock levels and ensure proper handling of linen, guest amenities, cleaning supplies, and equipment.
• Establish and maintain housekeeping procedures in accordance with resort standards.
• Coordinate with the Front Office regarding room status, check-ins, check-outs, and special guest requests.
• Work closely with the Engineering team to report and follow up on maintenance issues.
• Handle guest feedback and complaints related to housekeeping services.
• Train, evaluate, and develop housekeeping team members to improve service quality and operational efficiency.
• Monitor departmental expenses and implement effective cost-control measures.

Skills

Leadership

Staff supervision

Quality standards

Scheduling

Inventory management

Budgeting

Guest relations

Communication

Attention to detail

English proficiency

Job description

Qualifications & Requirements

Minimum 2–3 years of experience as a Housekeeping Manager or Assistant Housekeeping Manager, preferably in a hotel, luxury villa, or resort.

Strong leadership skills with the ability to supervise, motivate, and manage a housekeeping team.

Excellent knowledge of housekeeping operations, cleaning procedures, sanitation standards, and hotel/resort SOPs.

Able to conduct regular room inspections and ensure all guest rooms and public areas meet quality standards.

Experienced in preparing staff schedules, duty rosters, and daily operational plans.

Able to manage housekeeping inventory, linen, amenities, cleaning supplies, and equipment efficiently.

Familiar with budgeting, cost control, and inventory management within the housekeeping department.

Able to coordinate effectively with Front Office, Engineering, and other departments to ensure smooth resort operations.

Capable of handling guest complaints related to cleanliness and room conditions professionally.

Able to develop, implement, and maintain housekeeping SOPs and conduct staff training.

Good organizational, communication, and problem-solving skills.

Strong attention to detail, high sense of responsibility, and commitment to maintaining cleanliness and hygiene standards.

Good command of English, both written and spoken, is preferred.

Able to work flexible hours, including weekends and public holidays when required.

Preferably already residing in Bali or currently domiciled in Bali

Available to join immediately or as soon as possible.

Key Responsibilities

Oversee and manage all daily housekeeping operations throughout the resort.

Ensure guest rooms, villas, public areas, and back-of-house areas are always clean, organized, and well-maintained.

Supervise housekeeping staff, including Room Attendants, Public Area Attendants, Laundry Attendants, and Supervisors.

Conduct routine inspections to maintain cleanliness, presentation, and quality standards.

Prepare work schedules, assign daily tasks, and monitor staff performance.

Monitor stock levels and ensure proper handling of linen, guest amenities, cleaning supplies, and equipment.

Establish and maintain housekeeping procedures in accordance with resort standards.

Coordinate with the Front Office regarding room status, check-ins, check-outs, and special guest requests.

Work closely with the Engineering team to report and follow up on maintenance issues.

Handle guest feedback and complaints related to housekeeping services.

Train, evaluate, and develop housekeeping team members to improve service quality and operational efficiency.

Monitor departmental expenses and implement effective cost-control measures.

What We Are Looking For

A proactive, organized, and hands‑on leader who can maintain high housekeeping standards while ensuring efficient team performance and excellent guest satisfaction.