Resident Relations Specialist - Tenant Support & Complaints

Astra Property Group; Jakarta Pusat; On-site; IDR 83,700,000 - 139,500,000; Full time

Job summary

Astra Property seeks a Residential Relation SPV to provide services and handle complaints for residents at Asya Residences. The role requires strong English communication and a customer-first mindset, with shift flexibility.

Candidates should hold a Bachelor's degree and have at least 3 years of relevant experience in tenant/resident relations to ensure high-quality service delivery at all times.

Qualifications

• Minimum S1 from any major.
• At least 3 years of experience as tenant relation officer or front line or resident relation.
• Fluent in verbal and written English.

Responsibilities

• Provide services and handle complaints for residents at Asya Residences.

Skills

Tenant relation

Front line

Service oriented

English communication

Education

Bachelor's degree

Job description

Astra Property seeks a Residential Relation SPV to provide services and handle complaints for residents at Asya Residences. The role requires strong English communication and a customer-first mindset, with shift flexibility.

Candidates should hold a Bachelor's degree and have at least 3 years of relevant experience in tenant/resident relations to ensure high-quality service delivery at all times.