Remote Onboarding Specialist - Healthcare Tech Impact
AlleyCorp
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Benefits offered by this job
Job summary
AnsibleHealth is seeking a Remote Onboarding Specialist to support patient onboarding and care coordination. This full-time role focuses on delivering excellent customer service, handling patient inquiries, and assisting clinicians in delivering virtual care.
You will engage with patients across channels, maintain EMR records, and collaborate with a multidisciplinary care team. Ideal candidates have healthcare or customer-service experience, strong English skills, and comfort with CRM/EMR tools.
Qualifications
- Bachelor's degree in healthcare or related field.
- 2+ years in customer service or healthcare setting.
- Strong written and spoken English communication.
- Familiar with CRM and EMR software; typing 60 wpm.
Responsibilities
- Handle patient inquiries across channels with professional tone.
- Coordinate onboarding discussions tailored to patient needs.
- Manage referrals and schedule appointments within set timelines.
- Maintain accurate EMR records and documentation.
- Meet daily call quotas (75-100 interactions).
Skills
Education
Tools
Job description
AnsibleHealth is seeking a Remote Onboarding Specialist to support patient onboarding and care coordination. This full-time role focuses on delivering excellent customer service, handling patient inquiries, and assisting clinicians in delivering virtual care.
You will engage with patients across channels, maintain EMR records, and collaborate with a multidisciplinary care team. Ideal candidates have healthcare or customer-service experience, strong English skills, and comfort with CRM/EMR tools.
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