Remote IT Support Specialist - VMware/Proxmox & SysAdmin

ATech Solution; Kota Yogyakarta; A distancia; IDR 120.000.000 - 200.000.000; Jornada completa

Descripción de la vacante

ATech Solution is seeking an experienced IT support professional to deliver remote assistance across Windows, macOS, iOS, and Android platforms. The role requires strong system administration and virtualization experience with ESXi and Proxmox VE, plus excellent English communication.

The ideal candidate will handle onboarding, routine monitoring, log analysis, backups, and provide timely resolutions while maintaining thorough documentation for reference and continuity.

Formación

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 5 years of professional experience in IT support.
• Solid expertise in system administration and virtualization technologies (ESXi, Proxmox VE).
• Strong command of English with excellent communication abilities.

Responsabilidades

• Deliver remote technical assistance to employees across platforms.
• Analyze, identify, and resolve IT-related problems.
• Manage onboarding by creating and administering new user accounts.
• Conduct routine IT tasks including system monitoring, administration, log analysis, and backup operations.
• Provide prompt solutions to technical issues and escalate when required.
• Document IT procedures and support activities for continuity.

Conocimientos

IT support

English proficiency

System administration

Autonomy

Educación

Bachelors in IT / CS

Herramientas

ESXi

Proxmox VE

Descripción del empleo

ATech Solution is seeking an experienced IT support professional to deliver remote assistance across Windows, macOS, iOS, and Android platforms. The role requires strong system administration and virtualization experience with ESXi and Proxmox VE, plus excellent English communication.

The ideal candidate will handle onboarding, routine monitoring, log analysis, backups, and provide timely resolutions while maintaining thorough documentation for reference and continuity.