Remote Client Success & Engagement Manager

Kantorku; Tegal; Remote; IDR 650,000,000 - 900,000,000; Full time

Benefits offered by this job

Competitive salary and performance‑drI

Fully remote work arrangement offering

Comprehensive health, dental, and视觉保险

Generous paid time off and growth

Dynamic, collaborative virtual team

Job summary

Our client is seeking a highly motivated Remote Management Consultant to focus on Client Engagement. You will drive strategies to strengthen client partnerships, improve service delivery, and overall satisfaction via a fully remote setup.

You’ll work within a virtual team, communicating with stakeholders, preparing reports, and guiding clients through lifecycle milestones. The role requires a Bachelor’s degree and at least five years in client management or consulting, with exceptional virtual

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.
• Excellent virtual communication, presentation, and interpersonal skills.

Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Skills

Client relationship management

Remote work experience

Stakeholder management

Virtual communication

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

Our client is seeking a highly motivated Remote Management Consultant to focus on Client Engagement. You will drive strategies to strengthen client partnerships, improve service delivery, and overall satisfaction via a fully remote setup.

You’ll work within a virtual team, communicating with stakeholders, preparing reports, and guiding clients through lifecycle milestones. The role requires a Bachelor’s degree and at least five years in client management or consulting, with exceptional virtual