Dynamic Sme Banking Relationship Manager

Pt Bank Danamon Indonesia Tbk; Jepara; Remote; IDR 360,000,000 - 540,000,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work arrangement

Health, dental, and vision insurance

Generous paid time off

Professional growth opportunities

Job summary

Pt Bank Danamon Indonesia Tbk is seeking a Remote Management Consultant focused on Client Engagement. This fully remote role enables you to apply your expertise from anywhere to strengthen client relationships, improve service delivery, and drive client satisfaction across projects.

You will develop and implement strategies that enhance partnerships, collaborate with virtual teams, and deliver valuable insights through client reports and reviews.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.
• Excellent virtual communication, presentation, and interpersonal skills.

Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Skills

Client management

Account management

Remote work

Client engagement

Education

Bachelor's degree in Business/Marketing/Communications

Job description

Remote Management Consultant - Client Engagement

Our client, a globally recognized management consultancy, is actively seeking a highly motivated and experienced Remote Management Consultant to focus on Client Engagement. This fully remote position allows you to leverage your expertise from anywhere, contributing to critical client projects focused on enhancing client relationships, service delivery, and overall client satisfaction. You will be instrumental in developing and implementing strategies that strengthen our client partnerships and drive value, working within a virtual team structure that emphasizes collaboration and independent contribution.

About the Role

Our client, a globally recognized management consultancy, is actively seeking a highly motivated and experienced Remote Management Consultant to focus on Client Engagement. This fully remote position allows you to leverage your expertise from anywhere, contributing to critical client projects focused on enhancing client relationships, service delivery, and overall client satisfaction. You will be instrumental in developing and implementing strategies that strengthen our client partnerships and drive value, working within a virtual team structure that emphasizes collaboration and independent contribution.

Key Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.
• Excellent virtual communication, presentation, and interpersonal skills.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote work arrangement offering maximum flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and opportunities for professional growth.
• A dynamic, collaborative, and supportive virtual team culture.