Wealth & Personal Banking Relationship Manager

Uob; Samarinda; Remoto; IDR 300.000.000 - 600.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work arrangement

Health insurance (if provided)

Paid time off

Professional growth opportunities

Collaborative virtual team culture

Descrizione del lavoro

Global Management Consultancy seeks a Remote Management Consultant focused on Client Engagement. The role supports enhancing client relationships, service delivery, and overall satisfaction while working within a virtual team structure that emphasizes collaboration and independent contribution.

Responsibilities include developing engagement strategies, serving as client liaison, and delivering insights through regular reports and virtual reviews.

Competenze

• Bachelor's degree in Business, Marketing, Communications, or a related field.

Mansioni

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Conoscenze

Client management

Account management

Remote work

Formazione

Bachelor's degree in Business/Marketing/Communications

Descrizione del lavoro

Remote Management Consultant - Client Engagement

Our client, a globally recognized management consultancy, is actively seeking a highly motivated and experienced Remote Management Consultant to focus on Client Engagement. This fully remote position allows you to leverage your expertise from anywhere, contributing to critical client projects focused on enhancing client relationships, service delivery, and overall client satisfaction. You will be instrumental in developing and implementing strategies that strengthen our client partnerships and drive value, working within a virtual team structure that emphasizes collaboration and independent contribution.

About the Role

Our client, a globally recognized management consultancy, is actively seeking a highly motivated and experienced Remote Management Consultant to focus on Client Engagement. This fully remote position allows you to leverage your expertise from anywhere, contributing to critical client projects focused on enhancing client relationships, service delivery, and overall client satisfaction. You will be instrumental in developing and implementing strategies that strengthen our client partnerships and drive value, working within a virtual team structure that emphasizes collaboration and independent contribution.

Key Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.
• Excellent virtual communication, presentation, and interpersonal skills.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote work arrangement offering maximum flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and opportunities for professional growth.
• A dynamic, collaborative, and supportive virtual team culture.