Remote Client Engagement Strategist

Pt Bank Rakyat Indonesia (Persero) Tbk; Raha; Remote; IDR 1,077,006,000 - 1,615,509,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health insurance

Paid time off

Growth opportunities

Job summary

UnknownClient seeks a Remote Management Consultant focused on Client Engagement to develop and implement strategies that strengthen client partnerships and drive value. The role is fully remote, enabling collaboration within a virtual team and independent contribution.

Key duties include building trust-based client relationships, analyzing feedback for service improvements, and delivering exceptional client service across project lifecycles.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• Minimum of 5 years of experience in client management, account management, or consulting, preferably in a remote setting.
• Proven ability to manage complex client relationships and deliver exceptional service.
• Strong understanding of customer success principles and client lifecycle management.

Responsibilities

• Develop and implement strategies to enhance client engagement and satisfaction across project lifecycles.
• Act as a key point of contact for clients, building and maintaining strong, trust-based relationships.
• Analyze client feedback and performance data to identify areas for service improvement.
• Collaborate with internal project teams to ensure seamless client experience and successful project outcomes.
• Prepare regular client reports and conduct virtual review meetings to discuss progress and insights.

Skills

Client relationship management

Account management

Consulting

Remote work

Virtual communication

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

UnknownClient seeks a Remote Management Consultant focused on Client Engagement to develop and implement strategies that strengthen client partnerships and drive value. The role is fully remote, enabling collaboration within a virtual team and independent contribution.

Key duties include building trust-based client relationships, analyzing feedback for service improvements, and delivering exceptional client service across project lifecycles.