Remote Airport Cargo Operations Lead

MatchaTalent; Balikpapan; Remote; IDR 1,628,075,000 - 2,170,767,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional development opportunities

Remote work flexibility

Job summary

MatchaTalent seeks a Remote Airport Cargo Operations Specialist to oversee global air cargo movements from a home office. The role requires coordinating with airports, airlines, ground handlers and customs, ensuring compliant, secure and efficient processing.

You will monitor real-time operations, manage manifests and flight schedules, and drive improvements in workflow while maintaining excellent stakeholder communication and taking prompt action during disruptions.

Qualifications

• 4+ years of experience in airport cargo operations, freight forwarding, or related air logistics roles.
• Understanding of air cargo handling procedures and regulatory compliance (IATA, local authorities).
• Experience managing operations remotely with strong organizational skills.
• Ability to solve problems and make decisions under pressure.
• Proficiency with CMS or similar logistics software.
• Excellent written and verbal communication for virtual collaboration.
• Familiarity with dangerous goods handling is a plus.
• Bachelor's degree in Logistics, Aviation Management, Business Administration, or related field preferred.

Responsibilities

• Monitor and manage real-time airport cargo operations remotely, ensuring smooth workflow and timely handling of flights.
• Coordinate with ground staff, airlines, and customs agencies to facilitate efficient cargo processing.
• Ensure compliance with aviation security regulations, safety protocols, and international handling standards.
• Oversee cargo documentation (manifests, airway bills, customs declarations) for accuracy.
• Track and report cargo movements, providing updates to clients and internal teams.
• Respond promptly to disruptions, developing and implementing solutions.
• Liaise with clients to address inquiries and resolve issues related to cargo handling and delivery.
• Analyze data to identify areas for efficiency and cost improvements.
• Maintain strong relationships with all parties in the cargo supply chain.

Skills

Air cargo operations

Regulatory compliance

Virtual collaboration

Problem-solving

Communication

Organizational skills

Self-discipline

Education

Bachelor's degree in Logistics, Aviation Management, Business Administration, or related field

Tools

Cargo management systems (CMS)

Job description

MatchaTalent seeks a Remote Airport Cargo Operations Specialist to oversee global air cargo movements from a home office. The role requires coordinating with airports, airlines, ground handlers and customs, ensuring compliant, secure and efficient processing.

You will monitor real-time operations, manage manifests and flight schedules, and drive improvements in workflow while maintaining excellent stakeholder communication and taking prompt action during disruptions.