Air Operations Associate - Flexible Hours | Global Freight

Maersk; Jawa Barat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Maersk is seeking an Air Operations Associate to support day-to-day air export and import shipments, ensuring bookings, space confirmations, and status updates are accurate and aligned with customer requirements and Maersk SOPs.

You will coordinate with airlines, ground handling agents, and internal teams to move shipments from booking to departure, monitor milestones, handle disruptions, and drive continuous improvement and digital adoption within Air Operations.

Qualifications

• Experience in airfreight operations and handling both export and import shipments.
• Strong attention to detail and accuracy in every milestone.
• Excellent coordination and organizational skills across multiple shipments.
• Clear written and verbal communication in English.
• Ability to manage priorities and solve problems proactively.

Responsibilities

• Handle daily air export and/or import shipment operations.
• Process shipment bookings and coordinate space confirmation with airlines.
• Follow up flight schedules, routing, capacity, and shipment status.
• Coordinate cargo pickup, warehouse handling, screening, and delivery to the airline or terminal.
• Monitor shipments according to the planned routing and schedule.
• Proactively follow up on delays, exceptions, or issues and coordinate recovery.

Skills

Airfreight operations

Export/Import processes

Attention to detail

Coordination

English communication

Problem solving

Tools

Operational systems and digital tools

Job description

Maersk is seeking an Air Operations Associate to support day-to-day air export and import shipments, ensuring bookings, space confirmations, and status updates are accurate and aligned with customer requirements and Maersk SOPs.

You will coordinate with airlines, ground handling agents, and internal teams to move shipments from booking to departure, monitor milestones, handle disruptions, and drive continuous improvement and digital adoption within Air Operations.