Logistics Driver & Freight Operations Specialist

Pt Central Naga Europindo (Bluebird Pool Ciputat 2); Tangerang; On-site; IDR 200,000,000 - 260,000,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Paid time off

Dynamic work culture

Job summary

Pt Central Naga Europindo (Bluebird Pool Ciputat 2) seeks an experienced Freight Operations Specialist to manage end-to-end shipments. The role covers international and domestic freight, documentation, and coordination with carriers to ensure timely, cost-efficient delivery.

You will handle documentation, customs coordination, and real-time shipment tracking while maintaining compliance and strong client relationships in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred in International Business, Logistics, Supply Chain Management or related field.
• Minimum 3 years of experience in freight forwarding, logistics operations, or international shipping.

Responsibilities

• Plan, execute, and track international and domestic freight movements via air, sea, and land.
• Prepare and process shipping documents including bills of lading, airway bills, and customs declarations.
• Coordinate with airlines, shipping lines, trucking companies, and 3PLs to secure capacity and negotiate rates.
• Liaise with customs brokers and clients to ensure smooth customs clearance processes.
• Monitor shipment status in real time and address delays or exceptions.
• Maintain accurate shipment records in the operating system.
• Ensure compliance with transportation regulations, import/export laws, and trade agreements.
• Handle client inquiries, provide shipment updates, and resolve operational challenges.
• Identify opportunities for service improvements and cost savings in freight operations.
• Build strong relationships with clients, carriers, and internal stakeholders.

Skills

Attention to detail

Problem solving

Communication

Negotiation

Independence

Organizational skills

Education

Bachelor's degree in International Business, Logistics, or related field

High school diploma or equivalent

Tools

Logistics management software

MS Office (Word, Excel, Outlook)

Job description

Our client, a leading global freight forwarding and logistics company, is seeking a dedicated and experienced Freight Operations Specialist to manage the end-to-end execution of international and domestic shipments from their office. This role requires a meticulous individual who can navigate the complexities of international trade, manage carrier relationships, and ensure timely and cost-effective delivery of goods. The ideal candidate will be adept at handling all aspects of freight operations, including documentation, customs clearance coordination, and problem resolution. This is a vital position for ensuring our client's commitment to exceptional service delivery in the region and beyond.

Key Responsibilities

• Manage the planning, execution, and tracking of international and domestic freight movements via air, sea, and land.
• Prepare and process all necessary shipping documentation, including booking confirmations, bills of lading, airway bills, and customs declarations.
• Coordinate with airlines, shipping lines, trucking companies, and other third-party logistics providers to secure capacity and negotiate rates.
• Liaise with customs brokers and clients to ensure smooth and compliant customs clearance processes.
• Monitor shipment status in real-time and proactively address any delays, issues, or exceptions.
• Maintain accurate and up-to-date records of all shipments within the company's operating system.
• Ensure compliance with all relevant transportation regulations, import/export laws, and international trade agreements.
• Handle client inquiries, provide shipment updates, and resolve any operational challenges efficiently.
• Identify opportunities for service improvements and cost savings within freight operations.
• Build and maintain strong, collaborative relationships with clients, carriers, and internal stakeholders.

Requirements

• High school diploma or equivalent; a Bachelor’s degree in International Business, Logistics, Supply Chain Management, or a related field is preferred.
• Minimum of 3 years of experience in freight forwarding, logistics operations, or international shipping.
• Demonstrated knowledge of international shipping procedures, Incoterms, and customs regulations.
• Proficiency in logistics management software and MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and the ability to manage multiple shipments simultaneously.
• Strong problem-solving abilities and a proactive approach to handling unexpected situations.
• Effective communication and negotiation skills, both written and verbal.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Attention to detail is critical for accurate documentation and compliance.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development within a global organization.
• Paid time off and annual performance evaluations.
• Dynamic work culture with a focus on service delivery.