Relationship Manager – Mortgage (KPR)

PT Bank Rakyat Indonesia (Persero) Tbk; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

PT Bank Rakyat Indonesia (Persero) Tbk is seeking a Relationship Manager – Mortgage (KPR) to develop and expand customer mortgage portfolios across premium segments in Greater Jakarta. You will consult clients, prepare credit proposals, and coordinate with developers and agents to hit sales targets.

The role requires a Bachelor’s degree and at least 1 year in mortgage sales, strong communication and negotiation skills, and the ability to build trusted partnerships.

Qualifications

• Bachelor’s degree required with at least 1 year of experience in mortgage sales or related roles.
• Experience handling high-ticket mortgage transactions (> IDR 2 billion per unit), especially in premium areas.
• Active network with decision makers in Tier 1 developers and premium secondary market players in Greater Jakarta (Jabodetabek).
• Strong track record of productive yet prudent mortgage expansion, validated by portfolio performance and background checks.
• Professional profile aligned with prospective customers, brokers, and business partners to enhance engagement.
• Excellent communication, negotiation, and presentation skills.
• Target and results oriented.
• High integrity and ability to work independently or in a team.

Responsibilities

• Prospect and acquire new mortgage customers.
• Provide consultation and tailored housing finance solutions.
• Build and maintain relationships with developers, property agents, and business partners.
• Prepare and present credit proposals to customers.
• Conduct preliminary creditworthiness analysis before submission to credit division.
• Ensure completeness of mortgage documents per bank requirements.
• Monitor the credit approval process until disbursement.
• Deliver after-sales service and maintain customer loyalty.
• Achieve mortgage sales targets.

Skills

Relationship building

Communication skills

Negotiation

Presentation skills

Networking

English/Mandarin proficiency

Teamwork

Sales orientation

Integrity

Education

Bachelor’s degree (S1)

Job description

Career Opportunity: Relationship Manager – Mortgage (KPR)

Position Objective

As a Relationship Manager – Mortgage (KPR) in Bank Rakyat Indonesia, you will be responsible for developing, maintaining, and expanding customer relationships for mortgage products. You will play a key role in achieving sales targets, delivering excellent customer service, and strengthening partnerships with housing developers and property agents.

Key Responsibilities

• Prospect and acquire new customers for mortgage products.
• Provide consultation and tailored housing finance solutions to meet customer needs.
• Build and maintain strong relationships with developers, property agents, and business partners.
• Prepare and present credit proposals to customers.
• Conduct preliminary creditworthiness analysis before submission to the credit division.
• Ensure completeness of mortgage application documents in line with bank requirements.
• Monitor the credit approval process until disbursement.
• Deliver after sales service and maintain customer loyalty.
• Achieve the company’s mortgage sales targets.

Requirements

• Bachelor’s degree (S1) with at least 1 year of experience as a sales developer, sales agent, or Relationship Manager in mortgage.
• Proven experience handling high-ticket mortgage transactions > IDR 2 billion per unit, especially in premium areas.
• Active network with decision makers in Tier 1 developers and premium secondary market players, particularly in Greater Jakarta (Jabodetabek).
• Strong track record of productive yet prudent mortgage expansion, validated through portfolio and background checks.
• Professional profile and culture aligned with prospective customers, brokers, and business partners to enhance engagement.
• Excellent communication, negotiation, and presentation skills.
• Target and results oriented.
• High integrity and ability to work independently as well as in a team.
• Foreign language proficiency (English, Mandarin, and others) is considered an added advantage.