Relationship Manager – Mortgage (KPR)

PT Bank Rakyat Indonesia (Persero) Tbk; Jakarta Pusat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

PT Bank Rakyat Indonesia (Persero) Tbk is seeking a Relationship Manager – Mortgage (KPR) to grow and manage housing finance portfolios in the Greater Jakarta area. You will recruit clients, advise on tailored mortgage solutions, and collaborate with developers, agents, and partners to achieve sales targets.

The ideal candidate has a Bachelor’s degree and at least 1 year in mortgage sales, with a proven ability to handle high-ticket transactions and maintain strong professional networks.

Qualifications

• Bachelor's degree in any field with 1 year minimum in mortgage sales or as a RM/SD in mortgage.
• Experience handling high-ticket mortgage transactions (> IDR 2 billion per unit) in premium areas.
• Strong network with developers, property agents, and key business partners in Greater Jakarta.

Responsibilities

• Prospect and acquire new mortgage customers.
• Provide tailored housing finance solutions to clients.
• Build and maintain relationships with developers and agents.
• Present credit proposals and conduct preliminary credit analysis.

Skills

Sales mindset

Communication skills

Negotiation

Relationship building

Target driven

English or Mandarin advantage

Education

Bachelor's degree

Job description

Career Opportunity: Relationship Manager – Mortgage (KPR)

Position Objective

As a Relationship Manager – Mortgage (KPR) in Bank Rakyat Indonesia, you will be responsible for developing, maintaining, and expanding customer relationships for mortgage products. You will play a key role in achieving sales targets, delivering excellent customer service, and strengthening partnerships with housing developers and property agents.

Key Responsibilities

• Prospect and acquire new customers for mortgage products.
• Provide consultation and tailored housing finance solutions to meet customer needs.
• Build and maintain strong relationships with developers, property agents, and business partners.
• Prepare and present credit proposals to customers.
• Conduct preliminary creditworthiness analysis before submission to the credit division.
• Ensure completeness of mortgage application documents in line with bank requirements.
• Monitor the credit approval process until disbursement.
• Deliver after sales service and maintain customer loyalty.
• Achieve the company’s mortgage sales targets.

Requirements

• Bachelor’s degree (S1) with at least 1 year of experience as a sales developer, sales agent, or Relationship Manager in mortgage.
• Proven experience handling high-ticket mortgage transactions > IDR 2 billion per unit, especially in premium areas.
• Active network with decision makers in Tier 1 developers and premium secondary market players, particularly in Greater Jakarta (Jabodetabek).
• Strong track record of productive yet prudent mortgage expansion, validated through portfolio and background checks.
• Professional profile and culture aligned with prospective customers, brokers, and business partners to enhance engagement.
• Excellent communication, negotiation, and presentation skills.
• Target and results oriented.
• High integrity and ability to work independently as well as in a team.
• Foreign language proficiency (English, Mandarin, and others) is considered an added advantage.