Relationship Manager Lending

Bank Saqu; Jakarta Pusat; Sur place; IDR 120 000 000 - 240 000 000; Plein temps

Résumé du poste

Bank Saqu in Jakarta is seeking a dynamic banking professional to collaborate with the Branch Manager and serve customers with personalized financial solutions. You will help identify customer needs, promote banking products, and support loan processes with accuracy and integrity.

The role requires 2–5 years in banking, strong communication, and a data-driven approach to assess creditworthiness while achieving sales targets in a fast-paced environment.

Qualifications

• Minimum 2 to 5 years of experience in the banking or financial services industry.
• Experience in customer relationship management and financial product sales.
• Strong verbal and written communication skills.
• Ability to identify sales opportunities and close deals.
• Good understanding of banking products and services.
• Analytical skills to assess creditworthiness and credit risk.
• Ability to make recommendations based on data analysis.
• Ability to build and maintain strong customer relationships.
• Understanding of and compliance with banking regulations and internal policies.

Responsabilités

• Collaborate with the Branch Manager (BM) to provide banking services to customers.
• Maintain good communication with customers and identify their needs and preferences.
• Conduct regular customer visits (site visits) for loan extension purposes.
• Achieve the sales targets set by the bank.
• Conduct credit assessments and analyze borrowers' risk profiles.
• Provide credit recommendations based on the analysis conducted.
• Identify opportunities for new business and potential customers.
• Assist in developing marketing strategies.
• Provide accurate and comprehensive information regarding the bank’s products and services.
• Coordinate with the credit, risk, and operational teams to ensure smooth processes.
• Prepare periodic reports on portfolio activities and performance.
• Manage customer administration and documentation.
• Ensure that all activities and transactions comply with internal policies and external regulations.
• Attend weekly credit committee meetings at the Head Office.

Connaissances

Customer relationship management

Verbal and written communication

Analytical thinking

Data analysis

Closing deals

Description du poste

About You

• You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
• You enjoy doing purpose-led and meaningful work
• You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
• You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
• You always find a way to get things done without sacrificing the quality of your work, integrity, and values
• No task is off limits for you
• You are humble and prioritize the success of the team over your own with an eagerness to help those around you
• You don't shy away from challenges and can bounce back from setbacks
• We strongly encourage individuals with disabilities to apply. We believe in equal opportunity and strive to create an inclusive workplace where everyone can thrive.

What you’ll do and what success looks like in this role:

• Collaborate with the Branch Manager (BM) to provide banking services to customers.
• Maintain good communication with customers and identify their needs and preferences.
• Conduct regular customer visits (site visits) for loan extension purposes.
• Achieve the sales targets set by the bank.
• Conduct credit assessments and analyze borrowers' risk profiles.
• Provide credit recommendations based on the analysis conducted.
• Identify opportunities for new business and potential customers.
• Assist in developing marketing strategies.
• Provide accurate and comprehensive information regarding the bank’s products and services.
• Coordinate with the credit, risk, and operational teams to ensure smooth processes.
• Prepare periodic reports on portfolio activities and performance.
• Manage customer administration and documentation.
• Ensure that all activities and transactions comply with internal policies and external regulations.
• Attend weekly credit committee meetings at the Head Office.

What Is Required and What We’re Looking For

• Minimum 2 to 5 years of experience in the banking or financial services industry.
• Experience in customer relationship management and financial product sales.
• Strong verbal and written communication skills.
• Ability to identify sales opportunities and close deals.
• Good understanding of banking products and services.
• Analytical skills to assess creditworthiness and credit risk.
• Ability to make recommendations based on data analysis.
• Ability to build and maintain strong customer relationships.
• Understanding of and compliance with banking regulations and internal policies.