Regional Sortation Center Operations Lead

Shopee Internasional Indonesia; Jakarta Utara; On-site; IDR 350,000,000 - 600,000,000; Full time

Job summary

Shopee Internasional Indonesia is seeking an Operations Lead to manage daily operations across Sortation Center special handling areas within the assigned region. You will oversee budgets and financial performance, drive operational targets, and coach the team to align with company SOPs.

The role requires hands-on leadership, strong analytical and communication skills, and willingness to travel to other cities or regions as needed to ensure smooth regional operations.

Qualifications

• Bachelor’s degree in any major.
• 5 years of work experience in an express or logistics company, with exposure to managing distribution center and/or inventory control in multiple areas or regions.
• Solid analytical and problem-solving skills.
• Strong communication skills with the ability to collaborate effectively across teams.
• Hands-on leadership style, leading by example and actively supporting operational solutions on the ground.
• Experience with transport or freight management systems, and project management will be an advantage.
• Willingness to travel to other cities or regions as needed.

Responsibilities

• Lead and manage daily operations across Sortation Center’s special handling area in multiple facilities within the assigned region
• Oversee operational budget, expenditure, and financial performance within the assigned region
• Achieve operational targets aligned with overall company goals and objectives
• Coach and develop team members according to standard learning and development guidelines
• Ensure the operations team adheres to company standard operating procedures and work instructions

Skills

Strong communication

Leadership

Analytical thinking

Problem solving

Team collaboration

Travel willingness

Education

Bachelor’s degree

Tools

Transport management systems

Project management

Job description

Shopee Internasional Indonesia is seeking an Operations Lead to manage daily operations across Sortation Center special handling areas within the assigned region. You will oversee budgets and financial performance, drive operational targets, and coach the team to align with company SOPs.

The role requires hands-on leadership, strong analytical and communication skills, and willingness to travel to other cities or regions as needed to ensure smooth regional operations.