Regional Retail Leader: Drive Growth & Customer Experience

PT Global Digital Niaga; Jambi; On-site; IDR 156,240,000 - 234,360,000; Full time

Job summary

Blibli OMG is seeking an Area Retail Supervisor to lead and manage retail store operations across the region, driving sales and ensuring outstanding customer experiences. You will guide store teams, strengthen market presence, and oversee area performance from execution to profitability.

You’ll rotate across stores or areas as needed, bringing strong leadership, market knowledge, and a hands-on attitude to a fast-paced retail environment committed to growth and results.

Qualifications

• Minimum 4 years of experience in sales, preferably gadget or mobile phone retail.
• Proven experience leading retail teams and managing multi-store or area-level operations.
• Strong leadership, communication, and interpersonal skills; English proficiency is a plus.
• Willingness to rotate across stores or areas as needed.

Responsibilities

• Drive sales growth by leading and motivating retail teams across assigned stores.
• Execute sales strategies to expand customer base and strengthen local market presence.
• Monitor and manage area performance, including sales targets and profit & loss (P&L).
• Build strong relationships with customers and key local stakeholders.
• Ensure consistent store execution, operational discipline, and customer service standards.
• Coach, develop, and evaluate store teams to improve performance and engagement.
• Analyze sales data and market trends to identify improvement opportunities.
• Support store rotations and area coverage as required to ensure business continuity.

Skills

Retail leadership

Sales strategy

P&L management

Customer relationship

Analytical skills

English proficiency

Job description

Blibli OMG is seeking an Area Retail Supervisor to lead and manage retail store operations across the region, driving sales and ensuring outstanding customer experiences. You will guide store teams, strengthen market presence, and oversee area performance from execution to profitability.

You’ll rotate across stores or areas as needed, bringing strong leadership, market knowledge, and a hands-on attitude to a fast-paced retail environment committed to growth and results.