Receptionist in Malta (m/f/x)

Sprachcaffe Reisen GmbH; Keudepayabakong; On-site; IDR 411,692,000 - 617,538,000; Full time

Job summary

Sprachcaffe Reisen GmbH is seeking a Front Office team member for its Malta campus. You will greet and assist guests, check them in and out, provide information on services, and coordinate with housekeeping to ensure rooms are ready for arrivals.

The role requires basic MS Office and Excel skills, excellent written and spoken English, and a positive, client-focused attitude. Full-time hours (40 per week) in Malta.

Qualifications

• Basic skills of MS Office and Excel.
• Good knowledge of written and spoken English.
• Additional foreign language skills (e.g. Spanish) would be considered an asset.
• Good teamwork, organisational, communicative, and problem-solving skills.
• Attention to detail and overall quality.
• Attention to the client and positive attitude.

Responsibilities

• Greeting, welcoming and checking in new guests.
• Providing info about services available.
• Ensuring that departing guests are out of the accommodation by check out time and checking them out of computer system.
• Checking with House Keeping Supervisor that rooms for arriving guests have been cleaned.
• Collecting direct payments for accommodation, excursions and lessons.
• Booking transfers.
• Answering phone calls and passing on messages to guests and staff.
• Answering emails.

Skills

MS Office

Excel

English (written & spoken)

Teamwork

Organisational skills

Communication skills

Problem-solving

Job description

As one of the leading tour operators for language travel, we stand for "learning languages and meeting people" on a global scale. We offer you interesting jobs in Malta and abroad as well as individual career opportunities. You have the opportunity to take on responsibility quickly and to get involved.

You will become a key member of the Front Office department at our legendary Campus based in Malta joining the unique opportunity to work in a sociable and multicultural environment with great people.

Your tasks

Your Front Office colleagues will support you with the following activities:

• Greeting, welcoming and checking in new guests
• Providing info about services available
• Ensuring that departing guests are out of the accommodation by check out time an checking them out of computer system
• Checking with the House Keeping Supervisor that rooms for the arriving guests of the day have been cleaned
• Collecting direct payments for accommodation, excursions and lessons
• Booking transfers
• Answering phone calls and passing on messages to guests and staff
• Answering emails

Job requirements

• Basic skills of MS Office and Excel
• Good knowledge of written and spoken English. Additional foreign language skills (e.g. Spanish) would be considered an asset
• Good teamwork, organisational, communicative, and problem-solving skills
• Attention to detail and overall quality
• Attention to the client and positive attitude

Conditions

• Start: as soon as possible
• Working hours: Full- time / 40 hours per week
• Place of work: Malta

Are you interested? Please send your complete application documents.