Reception Intern in Malta (M/F/X)

Sprachcaffe Reisen GmbH; Keudepayabakong; On-site; IDR 370,523,000 - 494,030,000; Full time

Job summary

Sprachcaffe Languages Plus is recruiting for a Front Office role in Malta. You will greet guests, check them in, provide information on services, and support bookings, transfers and payments.

The ideal candidate has basic MS Office and Excel skills, fluent English, good teamwork, strong communication, attention to detail, and a positive attitude. This full-time position requires 35 hours weekly and starts as soon as possible.

Qualifications

• Basic MS Office and Excel skills.
• Fluent English, written and spoken; additional languages are a plus.

Responsibilities

• Greeting, welcoming and checking in new guests
• Providing information about services available
• Ensuring timely checkout and updating guest records in the system
• Coordinating with housekeeping to confirm room readiness for arrivals
• Handling direct payments for accommodation, excursions and lessons
• Booking transfers and answering phone calls and emails

Skills

Teamwork

Communication skills

Problem solving

Attention to detail

Customer service orientation

Tools

MS Office

Excel

Job description

As one of the leading tour operators for language travel, spread over 30 destinations worldwide, Sprachcaffe Languages Plus stands for "learning languages and meeting people" on a global scale. We offer you interesting jobs in Malta and abroad as well as individual career opportunities. You have the opportunity to take on responsibility quickly and to get involved.

You will become a key member of the Front Office department at our legendary Campus based in Malta joining the unique opportunity to work in a sociable and multicultural environment with great people.

Your tasks

Your Front Office colleagues will support you with the following activities:

• Greeting, welcoming and checking in new guests
• Providing info about services available
• Ensuring that departing guests are out of the accommodation by check out time an checking them out of computer system
• Checking with the House Keeping Supervisor that rooms for the arriving guests of the day have been cleaned
• Collecting direct payments for accommodation, excursions and lessons
• Booking transfers
• Answering phone calls and passing on messages to guests and staff
• Answering emails

Job requirements

• Basic skills of MS Office and Excel
• Good knowledge of written and spoken English. Additional foreign language skills would be considered an asset
• Good teamwork, organisational, communicative, and problem-solving skills
• Attention to detail and overall quality
• Attention to the client and positive attitude

Conditions

• Start: as soon as possible
• Working hours: Full- time minimum 35 hours
• Minimum 3/4 months- Preferably 6 months
• Place of work: Malta

Are you interested? Please send your complete application documents to [e-mail].