Quality Management System (QMS)

PT Dewa Kopi Indonesia; Tangerang; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT Dewa Kopi Indonesia is seeking a Quality & Compliance Manager to strengthen QMS across the organisation in Tangerang, focusing on capacity planning, KPI development, audits, and alignment with external registrations.

The candidate should hold a Bachelor’s degree in Business Administration or Food Technology and have at least 2 years' experience in the F&B manufacturing sector or related field, emphasizing process improvement and compliance.

Qualifications

• Bachelor’s degree in Business Administration, Food Technology or related major.
• Minimum 2 years experience in Food & Beverage industry, manufacturing, or related area.

Responsibilities

• Contribute to creation and implementation of capacity planning vision, strategy, policies, and procedures.
• Review and communicate impact on Quality Management Systems (QMS).
• Develop the Management Systems strategy and arrangements for key milestones.
• Manage external registrations and liaise with certification bodies to maintain compliance.
• Implement procedures described in the QMS and ensure internal systems meet external requirements.
• Train staff on quality system procedures and conduct internal/process audits.
• Verify closure of non-conformities and report audit performance to Certification Bodies.
• Develop KPIs for each area and monitor department performance against targets.

Skills

Strategic planning

Quality management

Audits

KPI development

Education

Bachelor's degree in Business Administration or Food Technology

Job description

Bachelor Degree in Business Administration, Food Technology or related major

Minimum 2 years experience in Food & Beverage industry, manufacturing, or related professional area

Strategy and Development:

Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance

Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems (QMS)

General and Task Management:

Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan

Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs

Implement all relevant procedures described in the Quality Management System (QMS)

Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies

Update quality documentation and communicate to carry forward lessons learned from quality concerns

Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits

Train others in all aspects of the quality system and application of procedures

Undertake regular internal and process audits of the Quality Management System

Verify closure of non-conformities with Certification Bodies

Hold quarterly audit performance meetings within the business and with Certification Bodies

Manage the audit nonconformity data base

Provide detailed analysis of nonconformities

Ensure ongoing compliance with the Quality Management System

Develop, implement and manage key performance indicators (KPIs) for each area of responsibility

Set department objectives/KPIs and review and assess ongoing performance of direct reports

Ensure KPIs are met by working to the overall plan, including management of, and reporting

Report on achievement of targets and identify any actions required

Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

Conduct risk assessments of processes and tasks in the department