Quality Management Specialist

Arethia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Arethia is seeking a Quality Management Specialist in Surabaya to ensure effective implementation of the Quality Management System and HACCP. The ideal candidate will manage quality documentation processes, conduct audits, and ensure compliance with regulations.

The position requires a minimum diploma or bachelor's degree in a relevant field and 3-5 years of related experience. Strong analytical and documentation skills are essential, along with proficiency in Microsoft Office.

Qualifications

• Minimum 3–5 years of experience in quality documentation, quality assurance, regulatory affairs, or related role.
• Strong attention to detail with solid analytical skills.
• Able to maintain quality documentation systems.

Responsibilities

• Manage supplier portals and conduct qualification processes.
• Organize internal audits and management reviews.
• Coordinate external audits with certification bodies.

Skills

Analytical mindset

Documentation skills

Quality systems understanding

Proficient in Microsoft Office

Communication in English

Education

Diploma or Bachelor's degree in Chemistry, Pharmacy, Food Technology, Science or related field

Job description

Role description

As a Quality Management Specialist, your main role is to ensure the effective implementation of the Quality Management System and HACCP based on the established Quality Manual and procedures. This position is responsible for maintaining the quality documentation system, preparing management review processes, and coordinating internal and external audits to ensure quality assurance and regulatory compliance. This position is ideal for candidates with a strong analytical mindset, excellent documentation skills, and a solid understanding of quality systems within the food, flavor, pharmaceutical, or related industries.

Your Mission

• Supplier Quality Management – Manage supplier portals, conduct raw material supplier qualification processes, and perform supplier audits to ensure quality and compliance standards are maintained.
• Internal Audit & Management Review – Organize internal audits and management review activities, and ensure effective control of all quality-related documentation systems.
• External Audit Coordination – Coordinate external quality and compliance audits conducted by certification bodies, customers, and relevant authorities.
• Quality Documentation Management – Manage, create, review, and maintain quality documentation including Quality Manuals, QM documents, SOPs, forms, and other supporting documents.
• Quality Training & Awareness – Conduct regular training sessions and awareness programs related to the Quality Management System, HACCP, and other quality initiatives.
• Global Quality Alignment – Participate in global quality management meetings, ensure alignment with global standards, and drive implementation and follow-up actions locally.
• Project & Business Support – Execute assigned tasks, projects, and company policies to support business objectives and organizational goals.
• Safety & Compliance Implementation – Ensure adherence to company regulations, discipline standards, operational procedures, and workplace safety requirements.

Minimum Qualifications

• Minimum Diploma or Bachelor's degree in Chemistry, Pharmacy, Food Technology, Science, or a related field, or equivalent practical experience.
• 3–5 years of experience in quality documentation, quality assurance, regulatory affairs, or a related role.
• Strong attention to detail with solid analytical and documentation skills.
• Proficient in Microsoft Office, especially Excel.
• Able to communicate professionally in English, both written and verbal.

Preferred Qualifications

• Strong understanding of Good Manufacturing Practices (GMP) principles and their implementation within manufacturing environments.
• Ability to conduct risk assessments related to production processes, raw materials, and finished products to ensure quality and compliance.
• Good knowledge of Document Control Systems and quality documentation management processes.
• Understanding of product and quality data management within ERP systems, including maintaining accuracy and data integrity.
• Knowledge of ISO 9001, HACCP, and FSSC 22000.