Business Development / Quality Management Officer

PT. Alpha Magsaysay International; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. Alpha Magsaysay International in Jakarta is seeking a Business Development & Quality Management Officer to drive strategic growth while overseeing the Quality Management System in accordance with ISO 9001.

You will identify opportunities, manage client relationships, and coordinate QMS initiatives, audits, and CAPA processes. This role requires experience in QMS development, ISO 9001 knowledge, and strong negotiation and project coordination skills.

Qualifications

• QMS development and implementation experience.
• Knowledge of ISO 9001 and applicable quality standards.
• Experience in business development, market research, and strategic planning.
• Strong client relationship management and commercial negotiation skills.
• Ability to coordinate projects and monitor progress.
• Experience with quality audits and CAPA.
• Ability to analyse quality performance, customer feedback, and risks.
• Proficiency in maintaining and controlling QMS documentation.

Responsibilities

• Identify, evaluate, and develop new business opportunities, strategic partnerships, and potential clients
• Conduct market research and analysis to identify industry trends, customer needs, competitor activities, and growth opportunities
• Provide strategic recommendations to support business expansion and revenue growth
• Build and maintain strong relationships with clients, business partners, vendors, and stakeholders
• Serve as the primary contact for business-related communication and coordination
• Prepare business proposals, quotations, presentations, commercial documents, and support contract negotiations
• Manage business opportunities, client follow-ups, and sales pipeline activities
• Develop, implement, maintain, and continuously improve the Company's Quality Management System (QMS) in accordance with ISO 9001 and other applicable standards
• Act as the Company's Quality Management Representative (QMR) for all QMS-related matters
• Plan and coordinate internal and external quality audits, including certification, customer, and regulatory audits

Skills

QMS development

ISO 9001

Business development

Market research

Strategic planning

Client relations

Negotiation

Project coordination

CAPA

Documentation control

Quality audits

Job description

Business Development / Quality Management Officer

This is a Business Development & Quality Management Officer role combining strategic business expansion with quality management system oversight. You will identify and develop new business opportunities, manage client relationships, and lead the company's Quality Management System in accordance with ISO 9001 standards.

Key responsibilities

Identify, evaluate, and develop new business opportunities, strategic partnerships, and potential clients

Conduct market research and analysis to identify industry trends, customer needs, competitor activities, and business growth opportunities

Provide strategic recommendations to support business expansion, revenue growth, and long-term business development initiatives

Build and maintain strong relationships with clients, business partners, vendors, and other stakeholders

Serve as the primary point of contact for business-related communication and coordination

Prepare business proposals, quotations, presentations, commercial documents, and support contract negotiations

Manage business opportunities, client follow-ups, and sales pipeline activities

Develop, implement, maintain, and continuously improve the Company's Quality Management System (QMS) in accordance with ISO 9001 and other applicable standards

Act as the Company's Quality Management Representative (QMR) for all QMS-related matters

Plan and coordinate internal and external quality audits, including certification, customer, and regulatory audits

About you

Experience with Quality Management System (QMS) development and implementation

Knowledge of ISO 9001 and applicable quality standards

Experience in business development, market research, and strategic planning

Strong client relationship management and commercial negotiation skills

Ability to coordinate projects and monitor progress

Experience with quality audits and corrective and preventive actions (CAPA)

Proficiency in maintaining and controlling QMS documentation

Ability to analyse quality performance, customer feedback, and risks

Human Resources & Recruitment 11-50 employees