Quality Assurance Assistant Manager

PT WIK Far East Batam; Batam; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

PT WIK Far East Batam, a German company that manufactures Home Appliances products in Batam, seeks an experienced Quality Assurance Manager to supervise IQC/SPC/OQC activities and ensure ISO compliance across the molding and die casting processes. You will drive audits, continuous improvement, and supplier/client quality initiatives.

The role requires 3–5 years in QA leadership, ISO 22000/GMP/9001/14001 familiarity, and strong English plus MS Office skills.

Qualifications

• Bachelor’s degree in mechanical or electrical engineering.
• 3–5 years’ QA Manager experience.
• Certified in ISO 22000, GMP, ISO 9001 & 14001.
• Strong in 8D methodology and QC7 tools.
• Fluent in English; strong MS Office skills.

Responsibilities

• Manage IQC/SPC/OQC team activities and monitor quality performance.
• Maintain ISO 14001 & ISO 9001 systems and audits.
• Develop and review test plans; train inspectors.
• Lead 8D investigations for customer complaints.
• Support continuous improvement and 6S in QA.

Skills

QA Management

Auditing

English Proficiency

Education

Bachelor’s in Mechanical or Electrical Eng

Tools

MS Office

RQM

QC7 Tools

Job description

As a family-owned company, with primary focus on designing and manufacturing a broad spectrum of electrical home appliances, we are continuously looking for talents with passion for their profession, who would like to join us in aiming for the highest applicable standards in design, quality, and sustainability. Our customers are world renowned enterprises, who entrust us with the entire range, from product development to manufacturing and innovation. Join our team as an expert in your field of profession and become part of our growing international team. We can assure you an exciting professional journey in an agile environment with tons of possibilities.

Responsibility:

Manage and supervise all activities of IQC/SPC/ OQC team, and monitor quality performance at Molding & Die Casting and work with related departments to achieve quality target.

Keep the system of ISO 14001 & ISO 9001 consistent with the updated company operation, plus the consistency with the most updated international standard. Conduct process audit internal & support preparation for external audit and follow up on internal & external audit complaints.

Create, review, and update test plan in RQM to be performed by SPC. Perform internal training for new part/product standards to inspector (SPC & Leaders).

Responsible for key process release & process / product evaluation based on systematic approach such as MSA, process capability study for internal & external customers. Taking part in 8D team for customer complaint to ensure follow up implementation of corrective action.

Provide disposition, direction related to quality issues found by IQC/SPC/ OQC and analysis for quality issues at production follow up until closed, proactive and constructive feedback to system and product problems with the aim of corrective actions and evaluation reports for prevention and correction.

Support on the continuous improvements and provide technical advice or proposal/methods to the management regarding productivity/efficiency, innovation, cost savings, quality of products and other defined performance indicators and 6S implementation within QA Department.

Requirement:

Bachelor’s degree in mechanical and electrical engineering and minimum 3 - 5 years’ experience in the same position.

Certified and highly experienced in process audit internal and external, introduction of ISO 22000 & GMP standard, certified ISO 9001 & 14001.

Strong in 8D methodology and familiar with QC 7 tools.

Familiar with quality continuous improvement, decision making for parts disposition, managing IPQC and handle customers complaint management.

Fluent in English, solid skill for Microsoft office and good attitude, adaptability to company culture, teamwork spirit and influence skills, problem solving skills, able to handle multi-task and seek lean and continuous improvement, active listening, presentation skills.

Your application will include the following questions:

• How many years' experience do you have as a Quality Assurance Manager?
• Which of the following types of qualifications do you have?
• How many years experience in External Audit do you have?
• Do you have an ISO 9001:2015 Auditing Certificate?
• How many years experience in Internal Audit do you have?
• How many years' experience do you have as an External Audit Analyst?
• Have you worked in a role which requires a sound understanding of ISO 22000?
• Have you worked in a role which requires a sound understanding of Medsafe GMP?

PT WIK Far East Batam, a German company that manufactures Home Appliances products in Batam in the Panbil Industrial Area, is looking for experienced personnel

WIK was founded in the early 50s and is a privately held German contract designer and manufacturer (ODM/OEM/CM) for electrical appliances/devices. Since then, we have created and developed hundreds of system solutions and produced millions of products. Thanks to our staff of 6,000 people including 350 engineers we have transformed into a global, full-service development and manufacturing partner to many leading international brands.

PT WIK Far East Batam, a German company that manufactures Home Appliances products in Batam in the Panbil Industrial Area, is looking for experienced personnel

WIK was founded in the early 50s and is a privately held German contract designer and manufacturer (ODM/OEM/CM) for electrical appliances/devices. Since then, we have created and developed hundreds of system solutions and produced millions of products. Thanks to our staff of 6,000 people including 350 engineers we have transformed into a global, full-service development and manufacturing partner to many leading international brands.