QA & Management System Lead - ISO, Audits & CAPA

PT TRIEFTA AROMA NUSANTARA; Surabaya ꦱꦸꦫꦧꦪ; In loco; IDR 120.000.000 - 200.000.000; Tempo pieno

Descrizione del lavoro

PT. Triefta Aroma Nusantara is seeking a Quality Assurance & Management System Manager to lead non-conforming product handling, CAPA, and internal audits.

You will maintain quality documentation, ensure compliance with ISO standards and other certifications, and coordinate with cross-functional teams to drive continuous improvement. This role is based in East Java (Driyorejo, Gresik) and involves ongoing liaison with external auditors.

Competenze

• Bachelor's degree in Management, Chemical Engineering, or related major required.
• Minimum 5 years of professional experience in quality management, quality assurance, or quality control within manufacturing (chemical) industries.
• Strong understanding of QMS and standards including ISO 9001, ISO 14001, ISO 45001, Halal, BPOM, Kosher, and renewal processes.
• Experience in document control management for SOPs, Work Instructions, Forms, and procedures.
• Capable of internal audits and coordinating external audits and customer audits.
• Proficient in CAPA processes and Root Cause Analysis methodologies.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with customer complaint handling and quality issue investigations.

Mansioni

• Manage non-conforming products and coordinate corrective and preventive actions.
• Prepare, control, maintain, and update quality documentation (SOPs, Work Instructions, Forms).
• Ensure compliance with ISO 9001, ISO 14001, ISO 45001 and related standards.
• Conduct internal audits and coordinate preparations for external audits.
• Handle customer quality complaints and perform root cause investigations.
• Deliver training sessions on quality management systems and compliance.
• Manage renewal process of certifications (Halal, BPOM, Kosher, etc.) and support external audits.
• Prepare CAPA reports and responses to customers.
• Provide documentation support for COA, MSDS/SDS, and other customer-required docs.
• Monitor effectiveness of corrective/preventive actions and drive continuous improvement.
• Coordinate with cross-functional departments to improve quality performance.
• Stay in Driyorejo - Gresik, East Java.

Conoscenze

Quality Management

Audits

CAPA

RCA

Documentation Control

Regulatory Compliance

Training & Communication

Cross-functional Collaboration

Data Analysis

Formazione

Bachelor's degree in Management

Bachelor's degree in Chemical Engineering

Descrizione del lavoro

PT. Triefta Aroma Nusantara is seeking a Quality Assurance & Management System Manager to lead non-conforming product handling, CAPA, and internal audits.

You will maintain quality documentation, ensure compliance with ISO standards and other certifications, and coordinate with cross-functional teams to drive continuous improvement. This role is based in East Java (Driyorejo, Gresik) and involves ongoing liaison with external auditors.