QA/QC Supervisor — Manufacturing Quality Lead

PT. Karya Nuansa Bahagia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 223,200,000; Full time

Job summary

PT. Karya Nuansa Bahagia is seeking an experienced QA/QC leader to oversee quality control across manufacturing operations. The role ensures raw materials, processes, and finished products meet quality standards while driving continuous improvement.

Responsibilities include leading daily QA/QC activities, coordinating inspections, addressing non-conformities, performing root cause analysis, and implementing CAPA. Collaboration with Production, PPIC, Warehouse, and Operations is essential.

Qualifications

• Diploma required in a related technical field.
• Experience in QA/QC within a manufacturing environment preferred.
• Minimum 3 years in QA/QC, with at least 1 year in a supervisory role.
• Strong knowledge of QC processes, inspection methods, and quality standards.
• Familiarity with CAPA, root cause analysis, and basic problem-solving tools.

Responsibilities

• Lead and supervise daily QA/QC activities across the production process
• Conduct and monitor inspections of incoming materials, in-process production, and finished goods
• Ensure products comply with company quality standards, specifications, and customer requirements
• Identify, document, and follow up on non-conformities and quality issues
• Conduct root cause analysis and coordinate CAPA
• Monitor quality performance and prepare regular quality reports and analysis
• Establish and maintain quality inspection procedures, standards, and checklists
• Work closely with Production, PPIC, Warehouse, and Operations teams to resolve quality issues
• Support the implementation and improvement of Quality Management Systems (QMS)
• Drive continuous improvement initiatives to improve product quality and reduce defects, rework, and customer complaints

Skills

QA/QC

Team lead

Root Cause Analysis

CAPA

5 Why

Fishbone Diagram

Education

Industrial Engineering Diploma

Mechanical Engineering Diploma

Quality Management Diploma

Job description

PT. Karya Nuansa Bahagia is seeking an experienced QA/QC leader to oversee quality control across manufacturing operations. The role ensures raw materials, processes, and finished products meet quality standards while driving continuous improvement.

Responsibilities include leading daily QA/QC activities, coordinating inspections, addressing non-conformities, performing root cause analysis, and implementing CAPA. Collaboration with Production, PPIC, Warehouse, and Operations is essential.