Property Portfolio Manager | Growth & Customer Experience

RedDoorz; Kota Bandung; In loco; IDR 180.000.000 - 300.000.000; Tempo pieno

Descrizione del lavoro

RedDoorz is seeking a Property Operations Manager in Bandung to maintain strong relationships with property owners and hotel staff, ensuring adherence to RedDoorz standards and quality across a 30-40 property portfolio.

You will analyze property performance, coordinate with internal teams, and develop initiatives to drive growth and improve guest experiences. Field visits and proactive issue resolution are essential parts of the role.

Competenze

• Experience managing multiple properties.
• Ability to coordinate across departments.

Mansioni

• Maintain a good relationship with property owners and hotel/property staff.
• Monitor the quality of properties to ensure they meet our standards.
• Manage a portfolio of 30-40 properties.
• Build and manage relationships with key partners and properties.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve the customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.

Conoscenze

Relationship management

Stakeholder engagement

Property operations

Descrizione del lavoro

RedDoorz is seeking a Property Operations Manager in Bandung to maintain strong relationships with property owners and hotel staff, ensuring adherence to RedDoorz standards and quality across a 30-40 property portfolio.

You will analyze property performance, coordinate with internal teams, and develop initiatives to drive growth and improve guest experiences. Field visits and proactive issue resolution are essential parts of the role.