Property Manager - Malang/ Surabaya

PT. Rukita Bhinneka Indonesia; Surabaya ꦱꦸꦫꦧꦪ; Presencial; IDR 167.400.000 - 256.680.000; Jornada completa

Descripción de la vacante

PT. Rukita Bhinneka Indonesia is seeking a Property Manager for Malang/Surabaya to lead a multi-property portfolio across East Java. You’ll be on-site, coordinating housekeeping, security, and technicians while driving occupancy and building happiness.

This is a field leadership role requiring hands-on problem-solving and vendor management. The ideal candidate has 6+ years in property or hotel operations, can name KPIs with before/after results, and adapts quickly to new apps and systems.

Formación

• 6+ years in property or building management, hotel operations (including budget/OTA-based hotels), serviced apartments, or co-living
• You can name your KPIs and the before-and-after numbers
• You’ve managed multi-site or multi-team operations, and you’ve rolled up your sleeves when the team was short
• You pick up new apps and systems quickly

Responsabilidades

• Run a multi-property portfolio across East Java, cluster sites and plan visits with clear logic
• Be the first responder for outages, security concerns, or resident issues
• Lead housekeeping, technicians, and security, on-site and with vendors
• Fix root causes in building quality, electrical, and neighborhood security
• Collaborate with commercial team to fill vacant units
• Drive cost efficiency without compromising service quality
• Manage ticketing, dashboards, and Google Workspace

Conocimientos

Multi-property operations

Team leadership

Data-driven decisions

On-site operations

Herramientas

Ticketing system

Dashboards

Google Workspace

Descripción del empleo

Property Manager — Malang/ Surabaya
Rukita · Full-time · On-site & mobile across East Java · 6-1 working days

Multiple properties. Every resident. One leader who makes each building feel like home, and run like a business.

Rukita is a technology-driven operator of rental homes and co-living spaces. Our East Java portfolio needs a leader on the ground: someone who doesn’t wait for problems to be reported, but finds them first and fixes them fast.

What you’ll own
You’ll be measured on four numbers:

Building Happiness Index: how satisfied your residents are

Housekeeping Rating: the standard residents experience every day

Occupancy: keeping units filled and the business healthy

Audit Score: quality you can prove, not just claim

What the work actually looks like

Run a multi-property portfolio across East Java: cluster your sites, prioritize by issue, and plan visits with clear logic. This is not a single-building role.

Be the first responder when it matters, like a 9 PM power outage, a security concern, or an angry resident group chat

Lead housekeeping, technicians, and security, both in-house and vendor; set the standard and check it on site

Fix root causes in building quality, electrical, and neighborhood security instead of patching the same issue every month

Work with the commercial team to fill vacant units

Drive cost efficiency without letting service quality slip

Manage through data: ticketing, dashboards, and Google Workspace

Who thrives here

6+ years in property or building management, hotel operations (including budget/OTA-based hotels), serviced apartments, or co-living

You can name your KPIs and the before-and-after numbers

You’ve managed multi-site or multi-team operations, and you’ve rolled up your sleeves when the team was short

You pick up new apps and systems quickly

Based in Malang/ Surabaya, with own vehicle and comfortable moving between properties daily

Let’s be direct: this role is not for you if
you prefer a desk-based role, want to coordinate rather than execute, or need fixed office hours. This is a field leadership role.

Why join the Rukita Tribe

A tech-enabled operation, so you spend less time on paperwork and more on fixing what matters.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Property Manager?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?

Rukita is a property technology (proptech) company that provides long-stay rental housing solutions with end-to-end and hassle-free services in Indonesia. The company builds a holistic ecosystem of housing solutions for both tenants & landlords. It provides quality, accessible housing for the young generation while assisting landlords in transforming their assets into high-yield rental properties.

Rukita is a property technology (proptech) company that provides long-stay rental housing solutions with end-to-end and hassle-free services in Indonesia. The company builds a holistic ecosystem of housing solutions for both tenants & landlords. It provides quality, accessible housing for the young generation while assisting landlords in transforming their assets into high-yield rental properties.