Promotions & Campaigns Coordinator

Alpha Iota BPO Sdn Bhd; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Lucrative Salary Package

Learning & Development Programs to Ups

Accommodation & Food Allowance

Health and Wellness Perks & Benefits

Job summary

Alpha Iota is seeking proactive professionals to join our growing Southeast Asia team. You will coordinate day-to-day tasks across Operations, Customer Service, and internal project teams, acting as a liaison to ensure smooth communication and alignment.

The role requires 1–2 years in eCommerce or marketing, experience creating promotional campaigns, CRM familiarity with Fasttrack and Smartico, basic HTML, and strong written and verbal communication to collaborate across teams.

Qualifications

• 1–2 years of experience in eCommerce or marketing fields.
• Strong experience in creating promotional campaigns.
• Sharp attention to detail when managing multiple tasks.
• Working knowledge of CRM tools (Fasttrack, Smartico) and basic HTML.
• Excellent communication skills — both written and verbal — and ability to collaborate across teams.
• Proven adaptability and eagerness to work in a fast-paced, evolving environment.
• Strong organizational skills and the ability to manage time effectively.
• A proactive mindset, with a willingness to learn and grow.

Responsibilities

• Coordinate day-to-day tasks and operational workflows between the Operations, Customer Service, and internal project teams.
• Act as a key liaison between departments to ensure smooth communication and task alignment.
• Maintain and update project documentation, meeting notes, timelines, and reports.
• Track project and task milestones, follow up on action items, and flag any risks or delays.
• Prepare internal updates, presentations, and progress reports for key stakeholders.
• Support system-related tasks, including updating CRM tools like Fasttrack and Smartico.
• Assist in basic HTML tasks (e.g., formatting emails, content updates) when needed.

Skills

eCommerce marketing

Promotional campaigns

Attention to detail

CRM tools

Basic HTML

Written and verbal communication

Cross-team collaboration

Adaptability

Time management

Proactive learning

Tools

Fasttrack

Smartico

Job description

Alpha Iota is seeking proactive professionals to join our growing Southeast Asia team. You will coordinate day-to-day tasks across Operations, Customer Service, and internal project teams, acting as a liaison to ensure smooth communication and alignment.

The role requires 1–2 years in eCommerce or marketing, experience creating promotional campaigns, CRM familiarity with Fasttrack and Smartico, basic HTML, and strong written and verbal communication to collaborate across teams.