Head Of Sales

PT Omniraise Marketing Indonesia; Jakarta Utara; On-site; IDR 90,000,000 - 150,000,000; Full time

Benefits offered by this job

Mentorship from senior management

Fast-track progression toward regional

Recognition programs

Cross-cultural experience

Culture-shaping opportunity

Job summary

Omniraise is seeking a results-driven leader to build and manage fundraising operations in Indonesia. You will own P&L, drive signup volumes, CPA/CPS targets, and lead Managers and Team Leaders across sites. This is a genuine build role with regional growth potential and direct client-facing impact.

You will mentor leaders, shape field strategy, and work closely with HR and Events to ensure performance and progression across the organization.

Qualifications

• Minimum 5 years in face-to-face fundraising or field sales, with 2–3 years in senior leadership.
• Track record of building or scaling high-performing field operations.
• Willingness to work directly in the field while operating strategically at a senior level.
• Strong commercial acumen with CPA/CPS targets and stakeholder presentations.
• Structured, analytical thinker able to diagnose root causes across teams.

Responsibilities

• Take full ownership of P&L and performance in Indonesia, including signup volumes, CPA, CPS, approval rates, retention, and donor age criteria.
• Lead, develop, and manage Managers and Team Leaders; build leadership bench strength.
• Set strategic direction for field operations and workforce planning in partnership with senior management and clients.
• Maintain field presence, coach leaders, and address issues early.
• Deliver monthly performance reporting on CPA/CPS trends and corrective actions.
• Collaborate with HR to ensure performance management and progression pathways.
• Coordinate with Events on planning and strategy reviews; improve acquisition approach.
• Forecast workforce needs with Recruitment and HR to meet targets.
• Represent Omniraise in client relationships on performance and growth planning.
• Build leadership structure in Indonesia as sites expand.

Skills

Leadership

Strategic thinking

Stakeholder management

Field operations

Performance management

Coaching & development

Job description

Omniraise is one of Asia's fastest-growing Sales and Marketing companies, partnering with reputable organisations across the region that are creating real impact in the world. Within our first 5-6 years, we have grown to almost 500 staff across Asia, with operations in Malaysia, Thailand, Singapore, and Hong Kong.

We are now launching operations in Indonesia and are looking for a strong, results-driven leader to build and manage our fundraising operations in the country. This role offers significant career growth potential, including a clear pathway to regional leadership.

Responsibilities

• Take full ownership of Profit & Loss and performance in Indonesia, including signup volumes, cost per acquisition (CPA), cost per shift (CPS), approval rates, retention rates, and average donor age criteria across all campaigns and sites.
• Lead, develop, and manage the performance of Managers and Team Leaders, building leadership bench strength and succession planning as the organisation grows.
• Set the strategic direction for field operations, including site expansion, campaign mix, and workforce planning, in partnership with senior management and clients.
• Maintain a regular field presence to stay closely attuned to team dynamics, coach team leaders directly, and identify issues at an early stage.
• Deliver monthly performance reporting to senior management, covering CPA/CPS trends, root-cause analysis of underperformance, and corrective action plans.
• Partner strategically with the Human Resources team to ensure performance management processes, disciplinary frameworks, and career progression pathways are applied consistently and continuously improved.
• Collaborate with the Events team on event planning, results review, and ongoing improvement of acquisition strategy.
• Develop workforce forecasts based on attrition trends and leadership pipeline availability, working with Recruitment and HR to meet headcount targets.
• Act as a senior representative of Omniraise in client relationships on performance, standards, and growth planning.
• Build out the leadership structure in Indonesia as new sites are launched (including expansion into the East region), making this a genuine build role rather than a steady-state management position.

What We Offer

• Direct mentorship from senior management, each with 20+ years of experience in their respective fields
• Fast-track progression toward regional leadership, with strong salary growth potential
• Recognition and incentive programs, monthly team dinners, and quarterly team-building events
• Cross-cultural experience within an international company operating across Thailand, Malaysia, Singapore, and Hong Kong
• A values-driven, supportive company culture, with a genuine opportunity to help shape that culture in a new market

Requirements

• At least 5 years of experience in face-to-face fundraising or field sales, including 2-3 years in a senior leadership role overseeing multiple managers, teams, or sites.
• A demonstrable track record of building or scaling a high-performing field operation, not just managing an existing one.
• Willingness and ability to work directly in the field to build trust with teams, while operating strategically at a senior level.
• Strong commercial acumen, with experience owning CPA/CPS targets and presenting performance to senior stakeholders and clients.
• A structured, analytical thinker, able to diagnose root causes across multiple teams or sites and drive solutions quickly.
• Strong stakeholder management skills, with the ability to engage professionally with clients, senior management, and HR/Recruitment partners.
• Experience working across cultures; regional (Southeast Asia) experience is a strong advantage.

About Us

Omniraise is a new marketing and fundraising agency working for some of the most high profile, blue-chip global NGOs in Malaysia, Thailand, Hongkong and across Asia. We specialize in events, roadshows or face to face marketing/fundraising, telephone marketing/fundraising and digital fundraising -all the main channels for raising funds from individual donors. Our team has grown to over 300 people across Asia in fewer than 3 years - and is positioned for strong growth in the next few years.