Project Manager

SoftwareONE; Indonesia; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

SoftwareOne in Indonesia is seeking a Project Manager to lead customer engagements across cloud, software, and digital transformation initiatives, ensuring on-time, on-budget delivery using pmOne framework.

You will work with architects, consultants, analysts, specialists, customers, and vendors, managing project lifecycle, budgets, risks, and stakeholder relationships to deliver measurable business outcomes and high customer satisfaction.

Qualifications

• Experience leading customer-facing IT, cloud, or professional services projects.
• Strong planning, risk management, and conflict-resolution skills.
• Experience with PMO frameworks and hybrid delivery approaches.

Responsibilities

• Lead end-to-end project delivery within scope, timelines, budget, and quality.
• Develop and maintain project plans, schedules, governance, risk, and status reports.
• Coordinate teams, resources and stakeholders to ensure collaboration.
• Manage project financials including budgeting, forecasting and cost control.
• Build and maintain customer relationships and manage risks to ensure satisfaction.
• Promote best practices and identify new opportunities within engagements.

Skills

Project leadership

Stakeholder management

Communication

Risk management

Budgeting & financials

Education

PMP certification

PRINCE2 certification

Agile/Scrum experience

Tools

Microsoft Project

PSA tools

ServiceNow

CRM platforms

Job description

Are you passionate about delivering complex IT projects on time and within budget

Are you ready to drive customer satisfaction and business value through structured project management

Do you enjoy working with customers, technical teams, and stakeholders to turn project goals into successful outcomes

At SoftwareOne, we help organizations unlock the value of technology through cloud, software, managed services, and digital transformation initiatives. We are looking for a Project Manager to join our Project Management team and lead customer engagements that deliver measurable business outcomes while ensuring exceptional customer experiences.

As a Project Manager, you will be responsible for leading and supporting customer-facing projects throughout the entire project lifecycle. Working closely with architects, consultants, analysts, specialists, customers, and vendor partners, you will ensure projects are delivered on time, within budget, and aligned to quality and business objectives using SoftwareOne's Project Delivery Framework (pmOne).

Key responsibilities:

• Leading end-to-end project delivery, ensuring projects are executed successfully within agreed scope, timelines, budget, and quality expectations.
• Developing and maintaining project plans, schedules, governance frameworks, risk registers, status reports, and other project documentation.
• Coordinating project teams, resources, and stakeholders to ensure effective collaboration and successful delivery outcomes.
• Managing project financials, including budgeting, forecasting, cost control, and overall project profitability.
• Building strong customer relationships, proactively managing risks, resolving issues, and ensuring high levels of customer satisfaction.
• Promoting project management best practices, knowledge sharing, continuous improvement, and identification of new business opportunities within customer engagements.

Job Requirements

• Experience managing customer-facing IT, cloud, infrastructure, software, consulting, or professional services projects.
• Strong leadership, communication, stakeholder management, and relationship-building skills.
• Experience delivering projects using structured methodologies such as PMO frameworks, PMP, PRINCE2, Agile, Scrum, or Hybrid approaches.
• Excellent planning, risk management, problem-solving, negotiation, and conflict-resolution capabilities.
• Experience working with project management and governance tools such as Microsoft Project, PSA tools, ServiceNow, CRM platforms, or similar solutions.
• Strong commercial awareness with the ability to manage project budgets, drive process improvements, and support organizational change initiatives.

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.