Project Logistics Customer Excellence Specialist

Kuehne Nagel; Sorong; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Kuehne+Nagel is seeking a Logistics Administrative Specialist to coordinate logistics administration, reporting, and documentation to support site operations. You will develop reporting tools and dashboards to improve operational visibility, monitor performance, and enable data-driven decisions.

The role emphasizes cross-functional collaboration, attention to detail, and a proactive approach to process improvements, safety compliance, and continuous service quality across projects.

Qualifications

• 3–5 years experience in logistics, supply chain, project coordination, or operational support.
• Advanced Excel skills; experience with Power BI and dashboard development.
• Strong analytical skills to translate data into actionable insights.
• Experience with document control, procurement tracking, cost reporting, or operational administration.
• Excellent stakeholder management, communication, and presentation skills.
• Strong organizational skills and ability to manage multiple priorities under pressure.
• Proactive, solutions-oriented mindset and ability to work independently and across teams.
• Commitment to safety, compliance and continuous improvement.

Responsibilities

• Coordinate logistics administration and project site operations.
• Develop reporting tools and dashboards for operational visibility and decision-making.
• Manage stakeholder communication and documentation workflows.
• Monitor performance; generate operational reports and KPI analyses.
• Support procurement tracking, cost reporting, and expenditure monitoring.

Skills

Logistics experience

Excel

Power BI

Dashboard development

Reporting automation

Stakeholder management

Job description

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

You will coordinate logistics administration, operational reporting, stakeholder communication, and documentation to support efficient project site operations. You will also develop reporting tools and dashboards to improve operational visibility, monitor performance, and support data-driven decision-making.

How you create impact

• Stakeholder Coordination: Facilitate communication between site operations, project teams, contractors, clients, and internal stakeholders. Track requests, decisions, and action items to ensure timely follow-up.
• Reporting & Business Intelligence: Prepare operational reports, dashboards, presentations, and KPI reports. Analyze operational data to identify trends, performance gaps, risks, and improvement opportunities.
• Process Improvement & Automation: Develop and maintain automated reporting solutions and tracking systems to improve accuracy, efficiency, and visibility.
• Contractor Performance Management: Monitor contractor deliverables, workforce utilization, attendance, and performance indicators. Support performance reviews and compliance monitoring.
• Procurement & Cost Tracking: Coordinate operational supply and equipment requests, track approvals and deliveries, and support cost monitoring and expenditure reporting.
• Document Control: Maintain accurate filing systems, document registers, and version control to ensure documents are accessible, updated, and compliant with applicable standards.
• Equipment Mobilization Support: Coordinate equipment documentation, inspection tracking, and authorization requirements to support safe and compliant mobilization.
• Site Administration & Transport Coordination: Coordinate light vehicle bookings, driver schedules, vehicle maintenance, and required safety authorizations to support daily site operations.
• Safety & Compliance: Follow applicable safety standards, operational procedures, and regulatory requirements. Proactively identify and address unsafe practices or conditions.

What we would like you to bring

• 3–5 years of experience in logistics, supply chain, project coordination, or operational support.
• Experience in operational reporting, contractor coordination, client reporting, or performance monitoring.
• Advanced Microsoft Excel skills, with experience in Power BI, dashboard development, and reporting automation.
• Strong analytical skills, with the ability to translate operational data into actionable insights.
• Experience with document control, procurement tracking, cost reporting, or operational administration.
• Excellent stakeholder management, communication, and presentation skills.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities under pressure.
• A proactive, solutions-oriented mindset with the ability to work independently and collaborate across teams.
• Commitment to workplace safety, compliance, and continuous improvement.

What's in it for you

• Exposure to cross-functional stakeholder management and operational performance improvement.
• Opportunities to develop expertise in business intelligence, reporting automation, and project logistics coordination.
• A collaborative working environment that values safety, accountability, and continuous improvement.

Who are we

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.