Program Specialist — Data, Outreach & Energy Assistance

Clean Energy Resource Teams; Metro; On-site; IDR 1,065,909,000 - 1,243,560,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k)

Life insurance

Paid time off

Professional development budget

Job summary

The Energy CENTS Coalition (ECC) in Saint Paul, MN seeks a Program Specialist to support data entry and database tasks for energy assistance programs. The role includes processing applications, handling phone inquiries, and coordinating outreach with partners.

Hours are 8:00 a.m. to 4:00 p.m., full-time. ECC provides medical and dental insurance, a 401(k), life insurance, PTO, and a professional development budget to employees.

Qualifications

• Ability to enter program data accurately and efficiently.
• Excellent computer skills; proficient in Microsoft Office suite (Access, Outlook, PowerPoint, Excel, Word).
• Database end-user experience required.
• Ability to perform database updates, manage database security, and database development experience preferred.
• Reliability and commitment to a weekly schedule.
• Excellent oral communication and ability to work with people.
• Ability to manage multiple tasks.
• Strong commitment to improving lives of low-income people; nonprofit experience.
• Knowledge of low-income energy assistance programs.

Responsibilities

• Entering and processing applications and relevant data.
• Processing incoming and outgoing weekly and monthly database files.
• Answering phones and providing accurate program information and referrals.
• Perform program outreach such as calls, mailings, maintaining referral partnerships and special projects.
• Research records for various information as requested.
• Other program-related tasks as assigned.

Skills

Data entry

MS Office

Database management

Database security

Multitasking

Communication skills

Nonprofit experience

Energy assistance knowledge

Tools

Access

Outlook

PowerPoint

Excel

Word

Job description

The Energy CENTS Coalition (ECC) in Saint Paul, MN seeks a Program Specialist to support data entry and database tasks for energy assistance programs. The role includes processing applications, handling phone inquiries, and coordinating outreach with partners.

Hours are 8:00 a.m. to 4:00 p.m., full-time. ECC provides medical and dental insurance, a 401(k), life insurance, PTO, and a professional development budget to employees.