Product Manager, Internal Tools & Ops Automation

Partech; Jakarta Pusat; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

StraitsX is seeking a Product Manager to build and improve internal tools used by Operations, Fraud, Compliance, and Risk teams. You will work with multiple internal groups to understand workflows and translate needs into scalable product requirements for internal users in Jakarta.

You will own dashboards, workflows, and case management tools, and work closely with Engineering from discovery through launch. A strong data-driven approach and interest in fintech are essential.

Qualifications

• 3-5 years of experience in Product Management or similar roles.
• Strong problem-solving and ability to simplify operational processes.
• Good communication and ability to work across business and technical teams.
• Ability to translate user and business needs into clear product requirements.
• Detail-oriented with experience in workflows and operational processes.
• Comfortable using data and user feedback to drive product decisions.
• Interest in fintech, payments, fraud, compliance, or financial services.

Responsibilities

• Understand workflows, pain points, and product needs with internal teams.
• Translate requirements into clear user stories that developers can implement.
• Build and improve internal dashboards, workflows, case management tools, and operational controls.
• Support Fraud and Compliance capabilities such as FDS, transaction monitoring, screening, and investigations.
• Support tooling across StraitsX products and markets.
• Collaborate with Engineering from problem definition through launch and ongoing improvement.
• Identify opportunities to reduce manual work and improve operational efficiency.
• Use data and user feedback to prioritize and improve internal tools.

Skills

Problem-solving

Communication

Requirements translation

Data-driven decisions

Detail-oriented

Stakeholder collaboration

Fintech interest

Job description

StraitsX is seeking a Product Manager to build and improve internal tools used by Operations, Fraud, Compliance, and Risk teams. You will work with multiple internal groups to understand workflows and translate needs into scalable product requirements for internal users in Jakarta.

You will own dashboards, workflows, and case management tools, and work closely with Engineering from discovery through launch. A strong data-driven approach and interest in fintech are essential.