Pre-Sales Engineer, Global Team

Ajax Systems; Jakarta Pusat; Hybrid; IDR 720,591,000 - 1,261,034,000; Full time

Benefits offered by this job

Decision autonomy

Zero-bullshit culture

External training and professional dev

English lessons with native speaker

Early access to testing new devices

Flexible hours in the office

Medical insurance

Job summary

Ajax Systems is seeking a proactive Pre-Sales Engineer in Jakarta to bridge technology and sales. You will conduct technical seminars, webinars, and product demonstrations while shaping solutions aligned with client objectives. Collaborate across Sales, R&D, Support, and QA to drive successful product launches.

Ideal candidates will have strong communication, quick learning of new tech, and experience with security systems, including evaluation and integration. Global travel may be required.

Qualifications

• Strong verbal and written communication skills.
• Experience delivering presentations, webinars, and training sessions.
• Ability to quickly learn and understand new technical information.
• Strong negotiation skills and the ability to effectively present and justify technical solutions.
• Ability to quickly assess client needs and propose optimal solutions.
• Adaptability and the ability to respond promptly to changes in processes or client requirements.
• Ability to multitask and prioritize effectively.
• Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance.
• Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams.
• Upper-Intermediate (B2) level of English proficiency.

Responsibilities

• Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees.
• Develop and implement solutions aligned with the business objectives defined by clients.
• Participate in new product launches.
• Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams.
• Conduct market research and competitor analysis.
• Participate in industry conferences and events.
• Travel internationally for business purposes.

Skills

Verbal communication

Written communication

Presentations

Webinars

Training delivery

Negotiation

Market research

Technical consulting

Travel internationally

Tools

Security systems

IoT platforms

Job description

Ajax Systems is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure.

Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide.

Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team.

We are the Pre-Sales Engineering team at Ajax Systems, working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve.

What do we do?

• Test and implement innovations: Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams.
• Support our partners: We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand.
• Expand our expertise: We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI.

What is our mindset?

• Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies.
• We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects.

What makes this role special?

• Variety of challenges: Every day brings something new — from supporting complex integration projects to developing training materials for our partners.
• Cutting-edge technology: We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems.
• The passion behind the profession: There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world.

Our mission

We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them.

Responsibilities

• Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees.
• Develop and implement solutions aligned with the business objectives defined by clients.
• Participate in new product launches.
• Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams.
• Conduct market research and competitor analysis.
• Participate in industry conferences and events.
• Travel internationally for business purposes.

Key Requirements

• Strong verbal and written communication skills.
• Experience delivering presentations, webinars, and training sessions.
• Ability to quickly learn and understand new technical information.
• Strong negotiation skills and the ability to effectively present and justify technical solutions.
• Ability to quickly assess client needs and propose optimal solutions.
• Adaptability and the ability to respond promptly to changes in processes or client requirements.
• Ability to multitask and prioritize effectively.
• Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance.
• Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams.
• Upper-Intermediate (B2) level of English proficiency.

What We Offer

• Freedom to make decisions and bring your ideas to life.
• A dynamic, passionate team and a zero-bullshit culture.
• Company-funded external training and professional development opportunities.
• English lessons with a native speaker.
• Early access to testing new devices before their official release.
• Flexible working hours in the office.
• Medical insurance.

If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, and assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.