Agency Trainee: 12-Month Cross-Team Rotation

Pt Karya Muda Mudi Indonesia; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Mastercard Center for Inclusive Growth in Jakarta, Indonesia seeks a dynamic Manager to lead the social impact portfolio, advancing inclusive growth, financial health and digital inclusion. The role collaborates with government, NGOs, financial institutions and private sector partners to drive measurable outcomes across Southeast Asia.

The position reports to senior leadership and is based in Jakarta, requiring strong stakeholder engagement, program management and strategic partnership

Job description

Manager, Center for Inclusive Growth - Jakarta, Indonesia

Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Center for Inclusive Growth - Jakarta, Indonesia
Overview of the Center for Inclusive Growth
The Mastercard Center for Inclusive Growth is Mastercard's social impact hub. The Center advances inclusive and sustainable economic growth, small business resilience and financial health through strategic philanthropy, research, impact data science, stakeholder engagement and partnerships. Its work supports Mastercard's ambition to be a force for good.
About the Role
We are seeking a collaborative and driven Manager, Social Impact, Indonesia to support the implementation and growth of the Center's social impact portfolio in Indonesia and selected initiatives across Southeast Asia.
The role will manage social impact programs focused on small business growth, financial health, digital inclusion and economic resilience, while working closely with internal and external stakeholders to drive impact and strengthen partnerships.
The Manager will partner with Mastercard Indonesia's leadership and cross-functional teams to align social impact priorities with local needs and relevant business objectives. The role will also build trusted relationships with government, non-profit organizations, financial institutions, fintechs, development partners and other ecosystem stakeholders, while supporting regional collaboration across Southeast Asia.
The position reports to the Senior Vice President, Social Impact, APEMEA, and is based in Jakarta, Indonesia.
Key Responsibilities
- Support implementation and management of the Center's social impact portfolio in Indonesia, ensuring strategic alignment, effective delivery and measurable results.
- Manage flagship and global programs that support small businesses, women entrepreneurs, workers and underserved communities through access to finance, digital capability, financial health and ecosystem development.
- Collaborate with market teams, grantees and global program leads to share knowledge and strengthen cross-market learning across Southeast Asia.
- Support development of program strategies, implementation plans, budgets, milestones and performance metrics.
- Coordinate monitoring, evaluation and learning activities, translating evidence and impact data into program improvements, communications and recommendations.
- Maintain strong governance, grant administration, risk management and reporting processes.
- Build and manage partnerships with government agencies, financial institutions, fintechs, development organizations, civil society and philanthropic partners to advance inclusive growth outcomes.
- Identify opportunities for collaboration, co-investment and scale across public, private and philanthropic sectors.
- Partner with Account Management, Business Development, Government Engagement, Communications and other internal teams to align social impact priorities with market and business objectives.
- Support client and partner engagement through insights, program evidence, thought leadership and strategic positioning.
- Contribute to ecosystem engagement and policy dialogue on financial health, responsible digitalization, access to finance and MSME resilience.
- Represent the Center in external meetings, working groups, conferences and events; prepare briefing materials, talking points and executive communications.
- Manage high-priority stakeholder engagements and ad hoc leadership requests with clear, data-driven analysis.
- Support communications and thought leadership efforts by identifying compelling stories and ensuring impact claims are evidence-based.
- Contribute Indonesian market insights to regional strategy, operational improvements, impact reporting and cross-market collaboration.
All About You
- Experience managing cross-functional programs, partnerships or projects, ideally in social impact, inclusive growth, sustainability, blended finance, international development or related fields.
- Proven ability to build alignment across diverse stakeholders, navigate ambiguity and translate complex challenges into actionable solutions.
- Strong communication, stakeholder management and influencing skills.
- Experience working with government, non-profit organizations, financial institutions, development partners, businesses and community organizations.
- Demonstrated ability to manage programs end-to-end, balancing strategy, operations, financial oversight, risk management and execution.
- Understanding of evolving customer and market needs, and the ability to translate trends into relevant partnerships and programs.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Our Mission**
At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Job Summary**
**Your Career**
The Named Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements.
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
**Your Impact**
+ You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
+ Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
+ Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
+ Create clear goals and complete accurate forecasting through developing a detailed territory plan
+ Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
+ Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
+ Travel as necessary within your territory, and to company-wide meetings
**Qualifications**
**Your Experience**
+ Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry
+ Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
+ Technical aptitude for understanding how technology products and solutions solve business problems
+ Identifies problems, reviews data, determines the root causes, and provides scalable solutions
+ Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
+ Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
+ Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
+ Excellent time management skills, and work with high levels of autonomy and self-direction
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.