Retail Shift Leader - Service, Sales & Team Lead

Pt Indomaret; Indonesia; On-site; IDR 34,440,000 - 48,216,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Job summary

Pt Indomaret is seeking a Retail Shift Leader in Tangerang to support the store management team, lead a team of associates on shifts, and ensure excellent customer service and store standards. The role offers leadership growth within a dynamic retail environment in the Banten region.

The ideal candidate has prior retail experience and strong communication, problem-solving, and teamwork skills, with flexibility to work evenings, weekends, and holidays according to store needs.

Qualifications

• Experience in retail or customer service with leadership potential.
• Ability to lead a team and manage shifts.
• Strong communication and problem-solving skills.
• Familiarity with inventory management and POS systems.

Responsibilities

• Lead and motivate a team of retail associates on assigned shifts.
• Provide excellent customer service and resolve inquiries.
• Oversee opening and closing procedures.
• Maintain store standards and visually appealing sales floor.
• Support inventory processes including receiving and stocking.
• Train new team members on policies and product knowledge.
• Drive sales through promotions and upselling.
• Monitor customer traffic and adjust staffing as needed.
• Ensure a safe environment for customers and staff.
• Report performance and issues to the store manager.

Skills

Leadership

Customer service

Communication

Problem solving

Multitasking

POS systems

Inventory management

Teamwork

Education

High School Diploma

Tools

POS software

Job description

Pt Indomaret is seeking a Retail Shift Leader in Tangerang to support the store management team, lead a team of associates on shifts, and ensure excellent customer service and store standards. The role offers leadership growth within a dynamic retail environment in the Banten region.

The ideal candidate has prior retail experience and strong communication, problem-solving, and teamwork skills, with flexibility to work evenings, weekends, and holidays according to store needs.