Physician Relation Executive

Siloam Hospitals Group; Kota Semarang; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Siloam Hospitals Group is seeking a patient-oriented professional to manage relationships with doctors, specialists, agents, and agencies to maximize patient referrals and alignment with hospital needs.

You will determine external targets, introduce hospital facilities, and establish ongoing cooperation with external parties while ensuring accurate patient data for monthly reports and related operations.

Qualifications

• Bachelor degree in health field or related area.
• Minimum 1 year experience in a similar role.
• Proactive approach to addressing issues and improving physician relations.
• Ability to analyze referral patterns and performance metrics.
• Familiarity with healthcare management systems and EHR is a plus.

Responsibilities

• Build relationships with doctors, specialists, agents, and agencies to align hospital referrals with needs.
• Set targets for external parties based on hospital facilities and resources to boost referrals.
• Introduce hospital facilities, products, and services to doctors and external partners.
• Establish strong, regular cooperation with external parties to increase facility usage.
• Ensure completeness and accuracy of patient data for monthly reporting.
• Collect data and prepare reports on operational activities and visit results.
• Apply quality and safety procedures, participate in training, and document outcomes.

Skills

Proactive approach

Analytical skills

EHR familiarity

Education

Bachelor's degree in Health

Tools

EHR Systems

Job description

• Building relationships with doctors/specialists/agents/agencies and ensuring that the information received by doctors/specialists/agents/agencies is the latest information and in accordance with the needs of the Hospital to increase patient referrals to the Hospital
• Determine targets for external parties (doctors/specialists/agents/agencies) based on the hospital's facilities, resources and needs to develop appropriate approach strategies in introducing the services and facilities owned by the hospital
• Introduce Hospital facilities, products and services to all potential doctors/specialists/agents/agencies
• Establish good and regular cooperative relationships with external parties to maximize increased use of Hospital facilities and services
• Ensure completeness and accuracy of recording patient data for use as monthly reporting
• Collect required data and/or make reports related to operational activities and visit results
• Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets

Qualifications

• Bachelor Degree from Health
• Have minimum 1 year experience in the same field (Preferably)
• Proactive approach to identifying and addressing issues, and implementing strategies to enhance physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements and inform strategic decisions.
• Familiarity with healthcare management systems and electronic health records (EHR) can be advantageous.