Physician Relation Executive

Siloam Hospitals Group; Depok; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

The Siloam Hospitals Group is seeking a field-based External Relations Specialist to build and maintain relationships with doctors, specialists, agents, and agencies, ensuring the hospital's services are accurately represented to drive patient referrals.

You will set targets for external partners, introduce hospital facilities, and record data for monthly reporting, supporting quality and safety initiatives across departments.

Qualifications

• Bachelor's degree required.
• Minimum 1 year experience in healthcare or general corporate sales.
• Proactive approach to identifying issues and implementing strategies.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements.

Responsibilities

• Building relationships with doctors/specialists/agencies and ensuring information for doctors is up-to-date and aligns with hospital needs to increase referrals.
• Determine targets for external parties based on hospital facilities, resources and needs to develop strategies for introducing services.
• Introduce hospital facilities, products and services to potential doctors/specialists/agencies.
• Establish and maintain cooperative relationships with external parties to maximize use of hospital facilities and services.
• Ensure completeness and accuracy of recording patient data for monthly reporting.
• Collect required data and/or reports related to operational activities and visit results.
• Implement quality and safety procedures, attend training, document and report needed to support hospital-wide indicators.

Skills

Sales experience

Relationship building

Education

Bachelor's degree

Job description

• Building relationships with doctors/specialists/agents/agencies and ensuring that the information received by doctors/specialists/agents/agencies is the latest information and in accordance with the needs of the Hospital to increase patient referrals to the Hospital
• Determine targets for external parties (doctors/specialists/agents/agencies) based on the hospital's facilities, resources and needs to develop appropriate approach strategies in introducing the services and facilities owned by the hospital
• Introduce Hospital facilities, products and services to all potential doctors/specialists/agents/agencies
• Establish good and regular cooperative relationships with external parties to maximize increased use of Hospital facilities and services
• Ensure completeness and accuracy of recording patient data for use as monthly reporting
• Collect required data and/or make reports related to operational activities and visit results
• Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets

Qualifications

• Minimum Bachelor's Degree
• Have minimum 1 year experience in healthcare or general corporate sales
• Proactive approach to identifying and addressing issues and implementing strategies to enhance physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements and inform strategic decisions.