People Business Partner

Global Tiket Network; Jakarta Pusat; On-site; IDR 350,000,000 - 650,000,000; Full time

Job summary

Global Tiket Network is seeking an experienced HR/People Partner to drive strategic workforce initiatives in a fast-paced OTA environment. You will partner with senior leaders, translate business goals into people roadmaps, and lead organizational design, retention, and engagement initiatives.

You will diagnose bottlenecks, deploy targeted programs, and leverage data to measure impact while navigating complex stakeholder relationships. English and Bahasa Indonesia are essential for this role.

Qualifications

• Bachelor’s degree in HR, Psychology, Business Administration, or related discipline.
• 5 to 8 years of HR/People Partnering experience, preferably in tech/e-commerce/digital industries.
• High adaptability; able to engage with senior leaders and manage change.
• Deep knowledge of organizational effectiveness, talent frameworks, retention, engagement, and performance.
• Comfortable using data and qualitative insights to build business cases and measure impact.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Act as trusted advisor to senior leaders, translating business models into People roadmaps.
• Diagnose bottlenecks and deploy talent management and org design solutions.
• Analyze challenges and deploy organizational levers across teams.
• Leverage metrics and turnover trends to back recommendations and adjust strategies.
• Identify and mitigate ER risks while balancing compliance with a healthy workplace.
• Navigate complex relationships with diplomacy across teams and priorities.
• Champion the HAPPY values in everyday collaboration and leadership behavior.
• Collaborate with People Team Centers of Excellence to deliver unified solutions.

Skills

HR Partnering

Org Design

Engagement Metrics

Retention Strategy

Performance Enablement

Data-Driven

Bilingual EN/ID

Education

Bachelor’s degree in HR/psychology/business

Job description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.Your Main Duties In Flying With UsAct as a trusted advisor to senior leaders, embedding deeply in business units to translate function’s target and long-term business models into high-impact People roadmaps, operating with high autonomy.Diagnose short, medium, and long-term bottlenecks to deploy targeted solutions across talent management, succession planning, org design, and workforce capacity.Analyze complex business challenges and execute the right organizational leversLeverage workforce metrics, engagement data, and turnover trends to back recommendations, evaluating the effectiveness of initiatives and adjusting strategies in real time.Identify and mitigate legal, operational, and ER risks early, balancing compliance with a healthy, productive workplace environment.Navigate complex relationships and competing priorities with diplomacy, balancing immediate operational requests against long-term strategic relationships across teams.Act as a culture champion by embedding our HAPPY values into everyday team collaboration, feedback loops, and leadership behaviors.Connect seamlessly with People Team’s Centers of Excellence to deliver unified solutions and continuously refine our internal operating model.Mandatory Belongings That You Must PrepareBachelor’s degree in Human Resources, Psychology, Business Administration, or a related discipline.5 to 8 years of experience in HR/People Partnering roles, preferably within tech, e-commerce, or fast-paced digital industries.High adaptability, able to hold high-level strategic alignment conversations with senior leaders while staying ready to navigate ground-level execution and change management.Deep knowledge of organizational effectiveness, talent frameworks, retention strategies, employee engagement and performance enablement.Comfortable using quantitative data and qualitative insights to build business cases and measure initiative outcomes.Resilient and agile in navigating rapid shifts, scaling priorities, and the dynamics of a fast-moving OTA market.Business-fluent in both written and spoken English and Bahasa Indonesia.In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram , LinkedIn , or YouTube .