Patient Access and Advocacy Manager

GSK; Menteng Dalam; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

GlaxoSmithKline seeks a Patient Access and Advocacy Manager to design and implement patient access and advocacy strategies ensuring ethical, compliant access to GSK medicines and support services.

Responsibilities include leading access programmes, collaborating with patient organizations and HCOs, and monitoring programme effectiveness to drive improvements for patient benefit.

Qualifications

• University degree in health sciences, pharmacy, public health, economics, or related field; advanced degree preferred for senior roles.
• Significant experience (3-5 years) in market access, patient access, medical affairs, health policy or patient advocacy within pharmaceuticals or healthcare.
• Strong understanding of patient support/access programmes, compliance frameworks, privacy and pharmacovigilance requirements.
• Proven ability to lead cross-functional initiatives, manage external stakeholders (patient groups, HCOs/HCPs), and drive programme improvement.
• Excellent communication, influencing and negotiation skills; strong ethical judgment and risk-management mindset.

Responsibilities

• Design Patient Access Programmes (e.g. financial assistance, managed entry agreements) that help individual patients pay for GSK products or navigate reimbursement processes.
• Shape Patient Access Programmes that provide materials, services, and information to help prescribed patients use GSK medicines correctly and manage their condition.
• Lead internal review of proposed programmes, ensuring documentation of rationale, expected patient/public health benefit, vendor performance criteria, and data protection controls.
• Act as country focal point for collaborations with patient organizations, HCOs and HCPs on access and advocacy initiatives.
• Represent GSK in relevant multi-stakeholder forums on patient access and care delivery, in coordination with Global Patient Advocacy & Engagement and local leadership.
• Monitor programme effectiveness and quality; drive continuous improvement based on data, insights and lessons learned.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

University degree in health sciences, pharmacy, public health, economics, or related field

Job description

GSK’s portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally. Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people. GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA. In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation. General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases. By 2031, we aim to deliver more than £33 billion in annual sales – a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world. And we’re confident in our future. Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients.

We are currently looking for a Patient Access and Advocacy Manager who is accountable to design and implement patient access and advocacy strategies and programmes that facilitate ethical, compliant access to GSK medicines and support services. He/She ensure that Patient Access Programmes is designed to benefit patients and public health, comply with GSK written standards and local regulations, and are not promotional, not inducements, and not anticompetitive in nature.

MAIN RESPONSIBILITIES

• Design Patient Access Programmes (e.g. financial assistance, managed entry agreements) that help individual patients pay for GSK products or navigate reimbursement processes, ensuring compliance with affordability, equity, and ethical standards.
• Shape Patient Access Programmes that provide materials, services, and information to help prescribed patients use GSK medicines correctly and manage their condition (e.g. home health support, disease education, adherence tools).
• Lead internal review of proposed programmes, ensuring documentation of rationale, expected patient/public health benefit, vendor performance criteria (non-prescription/non-market share based) and data protection controls.
• Act as country focal point for collaborations with patient organizations, HCOs and HCPs on access and advocacy initiatives, ensuring alignment with patient organization advocacy goals and GSK policy principle.
• Represent GSK in relevant multi-stakeholder forums on patient access and care delivery, in coordination with Global Patient Advocacy & Engagement and local leadership.
• Monitor programme effectiveness and quality; drive continuous improvement based on data, insights and lessons learned, ensuring that changes remain policy-compliant and focused on patient benefit, not sales or market share.

Why you?

We look for people who appreciate the importance of safety and quality and strive to continuously improve our performance and practices. We work in an open and transparent environment so you’ll be someone who treats others with respect and integrity – as you will be treated yourself.

• University degree in health sciences, pharmacy, public health, economics, or related field; advanced degree preferred for senior roles.
• Significant experience (3-5 years) in market access, patient access, medical affairs, health policy or patient advocacy within pharmaceuticals or healthcare.
• Strong understanding of patient support/access programmes, compliance frameworks, privacy and pharmacovigilance requirements (familiarity with GSK Policy VQD-POL-002047 and Enterprise Written Standards).
• Proven ability to lead cross‑functional initiatives, manage external stakeholders (patient groups, HCOs/HCPs), and drive programme improvement.
• Excellent communication, influencing and negotiation skills; strong ethical judgment and risk‑management mindset.

Skills

• Data to Insights
• Digital Fluency
• Market Access Strategies
• Matrix Leadership
• Payer Evidence
• Pricing Strategies
• Scientific Literacy

Why GSK?

Unifying science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team.

If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [e-mail]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.