Partnership Support Officer

PT Dwi Cermat Indonesia; Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

PT Dwi Cermat Indonesia is seeking a detail-oriented HR Admin to manage correspondence with employee loan customers, support HR partners, and assist in preparing reports and office documents.

The role requires a bachelor’s degree, at least two years of experience, strong English and MS Office skills, and a proactive mindset to organize data rooms and coordinate with internal teams.

Qualifications

• Minimum Bachelor Degree from reputable universities with a minimum GPA of 3.0.
• Minimum of 2 years of work experience
• Proficient in English (written and spoken)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Strong attention to detail

Responsibilities

• Handling correspondence (emails, letters, phone calls) with employee loan customers
• Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers
• Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers
• Assisting in the preparation of reports or office documents
• Guiding HR partners in filling out employee loan data templates
• Following up on documents with relevant internal or external parties (HR partners/customers)
• Organizing the data room containing employee loan documents
• Assisting with other administrative tasks as needed by the team or supervisor

Skills

English proficiency

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Handling correspondence (emails, letters, phone calls) with employee loan customers

Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers

Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers

Assisting in the preparation of reports or office documents

Guiding HR partners in filling out employee loan data templates

Following up on documents with relevant internal or external parties (HR partners/customers)

Organizing the data room containing employee loan documents

Assisting with other administrative tasks as needed by the team or supervisor

Qualifications

• Minimum Bachelor Degreefrom reputable universities with a minimum GPA of 3.0.

Minimum of 2 years of work experience

Proficient in English (written and spoken)

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Strong attention to detail