Part-Time Guest Relations Specialist — Evenings & Weekends

Tip Tap Toe Jogjakarta; Sleman; On-site; IDR 27,552,000 - 55,104,000; Part time

Job summary

Tip Tap Toe Jogjakarta is seeking a Guest Relation Officer for a part-time, on-site role in Sleman, Yogyakarta. You will welcome guests, manage reservations, guide guests to tables, and coordinate with the service team to handle special requests. Flexibility for evenings, weekends, and holidays is expected.

Excellent communication and customer service skills are essential, with experience in restaurants or hospitality preferred. Indonesian language required; basic English is a plus.

Qualifications

• Strong interpersonal and communication skills for diverse guests.
• Customer service and hospitality experience in guest-facing roles.
• Organizational and multitasking abilities for reservations and seating.
• Problem-solving and conflict-resolution skills for guest concerns.
• Basic administrative and computer skills, familiarity with reservation or POS systems.
• Professional appearance and reliability in a fast-paced restaurant environment.
• On-site work availability in Sleman, including evenings and weekends.
• Experience in restaurants, hotels, or customer service is preferred; Indonesian required, English a plus.

Responsibilities

• Welcome guests and guide them to their tables.
• Manage reservations and seating arrangements to ensure smooth flow.
• Respond to inquiries and coordinate with service staff for special requests or events.
• Record guest details and assist with basic administrative tasks.
• Promote menu items and special offers to guests.
• Handle guest feedback promptly and professionally.

Skills

Interpersonal skills

Customer service

Organizational skills

Problem solving

Administrative tasks

Punctual and reliable

On-site work

Restaurant/hospitality experience

Indonesian language

Conversational English

Job description

Tip Tap Toe Jogjakarta is seeking a Guest Relation Officer for a part-time, on-site role in Sleman, Yogyakarta. You will welcome guests, manage reservations, guide guests to tables, and coordinate with the service team to handle special requests. Flexibility for evenings, weekends, and holidays is expected.

Excellent communication and customer service skills are essential, with experience in restaurants or hospitality preferred. Indonesian language required; basic English is a plus.