Parent Relations & Community Engagement Lead

Kompas Gramedia - KG Media; Tangerang; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

KG Media—Multimedia Nusantara School is seeking a Parent Relations professional to handle complaints, facilitate communication between parents and the Academic and Operations teams, and monitor parental feedback to maintain satisfaction. You will design and implement parent engagement programs such as seminars, workshops, community meetings, and feedback forums to foster a collaborative school environment.

Minimum qualifications include a bachelor’s degree in communications or related field and

Qualifications

• Bachelor’s degree in Communication Studies, Public Relations, Management, or Education.
• At least 1 year of experience in Parent Relations.
• Excellent interpersonal communication skills.
• Strong conflict-resolution and problem-solving abilities.

Responsibilities

• Handle parent complaints thoughtfully, efficiently, and in a structured manner.
• Facilitate effective communication between parents and the Academic and Operations teams.
• Monitor, analyze, and report on parental feedback to maintain parent satisfaction and trust.
• Design and implement parent engagement programs to encourage a collaborative school environment, such as parenting seminars and workshops, community meetings, parent support groups, and feedback forums

Skills

Interpersonal communication

Conflict resolution

Event planning

Public relations

Education

Bachelor’s degree in Communication Studies

Bachelor’s degree in Public Relations

Bachelor’s degree in Management

Job description

KG Media—Multimedia Nusantara School is seeking a Parent Relations professional to handle complaints, facilitate communication between parents and the Academic and Operations teams, and monitor parental feedback to maintain satisfaction. You will design and implement parent engagement programs such as seminars, workshops, community meetings, and feedback forums to foster a collaborative school environment.

Minimum qualifications include a bachelor’s degree in communications or related field and