Own the Help Desk: API & Client Support Specialist
Remote Freelance
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Job summary
Agridence is seeking a Customer Support Specialist to own how clients get help when something does not work. You will run our help desk, triage issues, and coordinate with engineers to deliver clean fixes for client API integrations. This role combines technical troubleshooting with strong communication to ensure a smooth client experience.
Based in Indonesia or remote, you will support clients across Europe and Asia as part of a growing global team.
Skills
Tools
Job description
Agridence is seeking a Customer Support Specialist to own how clients get help when something does not work. You will run our help desk, triage issues, and coordinate with engineers to deliver clean fixes for client API integrations. This role combines technical troubleshooting with strong communication to ensure a smooth client experience.
Based in Indonesia or remote, you will support clients across Europe and Asia as part of a growing global team.
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