Outlet Supervisor - Lead F&B Team & Guest Experience

AccorHotels Indonesia; Kuta Selatan; On-site; IDR 66,960,000 - 133,920,000; Full time

Benefits offered by this job

Discounted hotel rates

Accor learning programs

Growth inside property and worldwide

CSR & ESG initiatives

Job summary

AccorHotels Indonesia is seeking a capable Outlet/FOH leader to drive daily F&B operations and deliver exceptional guest experiences. You will supervise a diverse team, schedule and train staff, and work closely with kitchen and other departments to maintain high service standards and strict hygiene compliance.

The role emphasizes guest-centric service, strong communication, and the ability to manage performance under pressure within a hospitality-driven environment.

Qualifications

• Proven experience in F&B operations with strong leadership and communication skills.
• Guest-oriented mindset with problem-solving ability and attention to detail.
• Ability to manage team performance, handle pressure, and ensure compliance with service and hygiene standards.

Responsibilities

• Lead the daily operations of the outlet to deliver exceptional guest experiences and ensure service standards are met at all times.
• Supervise and guide the team, including scheduling, training, and performance support to achieve service excellence.
• Maintain smooth coordination with kitchen and other departments while monitoring inventory, cleanliness, and compliance with safety and hygiene standards.

Skills

F&B operations

Leadership

Communication

Guest focus

Job description

AccorHotels Indonesia is seeking a capable Outlet/FOH leader to drive daily F&B operations and deliver exceptional guest experiences. You will supervise a diverse team, schedule and train staff, and work closely with kitchen and other departments to maintain high service standards and strict hygiene compliance.

The role emphasizes guest-centric service, strong communication, and the ability to manage performance under pressure within a hospitality-driven environment.